Cable One reviews

3.4

55% would recommend to a friend

(269 total reviews)
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Jim Holanda

Not enough data to show CEO approval

44% positive business outlook

Cable One has an employee rating of 3.4 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cable One employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.9 stars).

Reviews by job title

269 reviews
4.0
Sep 13, 2024

Why?

Recommend
CEO approval
Business Outlook

Pros

Managers are friendly and approachable. Managers that are aggressive or abusive don't last here. It's a bigger company with the sense of community you would expect from a small company. The CEO is positive and engaged and provides updates on the status and direction of the company regularly. Remote/office hybrid set up for many roles.

Cons

There are a few departments that like to play weird political games. There have been a lot of lay offs for field technicians and hiring freezes for most other departments so everyone is spread thin. Technical care went through a sudden restructuring that blind sided everyone in the department and screwed over those in lead positions. Those in lead positions were offered compensation packages though so that is a positive.

1.0
Sep 11, 2024

Bad even for a call center job

Recommend
CEO approval
Business Outlook

Pros

Work from home. Paycheck to keep the lights on. That's literally all this employer offers.

Cons

They try to unify software and policy across all the brands they bought. With the skill and grace of a square peg in a round hole. This year they have become a call center nightmare job. They force metrics on workers in areas with non stop outages caused by leadership incompetence. 50 things to remember on every call. metrics pulled out of a hat. You literally cannot win here. Look elsewhere. I know several people who left after the merger because of how fast everything went downhill. Like many places they give the illusion of being able to go somewhere in the company. false hope.

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Cable One Response
1y
Thank you for taking the time to provide feedback about your experience with Cable One. Our organization takes pride in gathering feedback from our associates each year to gauge associate satisfaction and maintaining an open-door policy where all opinions are welcome. We’d love to hear more about your experience and how we can improve. Please email us at TalentAcquisition@cableone.biz.
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Glassdoor has 278 Cable One reviews submitted anonymously by Cable One employees. Read employee reviews and ratings on Glassdoor to decide if Cable One is right for you.