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Call Control

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Call Control reviews

3.3

59% would recommend to a friend

(22 total reviews)

50% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Work/Life balance

3.3

Senior management

3.1

Diversity & inclusion

2.8

Career opportunities

2.4

Compensation and benefits

Call Control has an employee rating of 3.3 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Call Control employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

22 reviews
4.0
Jan 10, 2022

Fast Pace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly Company who values their employees.

Cons

Micromanaged by supervisors and angry customers

4.0
Jun 3, 2021

Good side hustle ft. friendly coworkers and management

Between jobs
Recommend
CEO approval
Business Outlook

Pros

You work remotely and are able to meet lots of different people from lots of different states, everyone is friendly and understanding, training is nuanced with a lot of one-on-one time, management likes to encourage and reward their employees with little games and contests

Cons

Low pay for someone looking for a more intensive part-time/full-time job

4.0
Sep 20, 2019

Look forward to coming to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a job you will look forward to every day. Loved the people I worked with, loved the customers...even the ones that were PO'd and rude.

Cons

IMHO the words "we've got your back" and "we want to see you succeed" ring hollow when you are left hanging with no answers. Management will say we got busy, but they weren't too busy to let me know I was being removed from the schedule due to technical issues with the phone system (that had been going on for 4 months). Imagine how it felt being off the schedule for the balance of the week and the next week. Phone calls unanswered, email ignored. They just couldn't find the time to communicate, something I was expected to do and did daily. Didn't feel much like anyone had my back.

Viewing 10 - 12 of 22 Reviews
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Glassdoor has 22 Call Control reviews submitted anonymously by Call Control employees. Read employee reviews and ratings on Glassdoor to decide if Call Control is right for you.