Call Experts reviews

Horrible work environment! Unrealistic and nearly impossible to attain daily targets! They intentionally set you up for failure and punish you failing! They are quick to terminate your contract if you underperform within week of employment!! Contractors (employees) are mere numbers to them, reason why they are constantly hiring! Extremely toxic place to work in!! Zero organizational structure!! Every shift = 9hrs of mental torture to the extent you start second guessing your abilities! Then the scripts??? The quality of leads???? In summary, it’s an extremely place to work in, and people who have managed to be there longer than 3 months are only there cos most don’t exactly have a choice. My advice to Qualifiers in the system? If you have the mind to quit, pls do! Protect your mental health 🙏🏻💛 PS: this review also goes for the sister company; Harbor Point. Very useless people, all of them!!!

Bad communication. What you learn in training only slightly aligns with what you’re actually dealing with on a day to day basis. You are originally told to “trust the script” but as you continue you will realize the script makes you seem like you do not know what you’re talking about at all. Call volume does not have anything to do with pay. Management makes it seem like they’re very accommodating to life situations but they are not.