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      CapTech

      Engaged Employer

      CapTech reviews

      3.8

      64% would recommend to a friend

      (467 total reviews)
      avatar

      Andy Sofish

      62% approve of CEO

      47% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Work/Life balance

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.3

      Career opportunities

      CapTech has an employee rating of 3.8 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      467 reviews
      5.0
      Apr 3, 2020

      People-focused Company

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at CapTech for a few years, and it seems like it's continuing to get better and better with age! Is it a perfect company? No, but I've never known a perfect company and it's among the best companies I've worked for. I've worked for several companies that are nationally recognized as some of the best employers in the country, and CapTech is up there! I've seen a lot of growth in size and also in maturity in the Charlotte office since I started. CapTech seems to empower people to make an impact, lead initiatives that interest them, and grow new programs from the ground-up. I like that I can ask to start a program that interests me, and without hesitation I'm encouraged and supported to do it! In the last two years or so, there's been a bigger focus on transparency... it's a buzzword you hear a lot. I think it may have been a problem in the past, but since I've been here, it seems like the leadership team, HR, and account teams are pretty open. There are a few clusters from time to time, and I still have some questions about how to get promoted, but it seems like the people around me are doing their best and rooting for me to advance. I guess I'll have a stronger opinion on promotions in the next year or so. I like the Charlotte Office culture and the CapTech culture, as a whole. It's inclusive and it's a lot of fun! CapTech just has a lot of good people who want to do cool work and have a lot of fun while they do it. There's always something social happening, and there's always a training being offered! I've never worked for a company that offered so much training support! Especially now, during the COVID-19 crisis, I'm thankful for strong and empathetic leaders. We had a tough call today with the whole company, but I hung up the phone feeling like our co-CEOs really cared for our people and our company's future -- not just the bottom line. I reached out to an Office Leader and HR for some additional information, and I received the same attention and thoughtfulness... It just feels like CapTech is a cut above not just the other consulting firms out there but other companies out there in any industry and I'm grateful to be here.

      Cons

      The local leadership team in Charlotte is evolving, and sometimes it's hard to figure out who is a "leader" with decision-making power. I've also found it difficult to understand the Richmond (HQ) culture or structure at times, since I work in Charlotte. There are certainly advantages to work in an office outside of Richmond, but there seem to be some significant disadvantages in terms of advancement opportunities as well. It seems a little too Richmond-centric at times, even though it's the HQ. Some people here complain a lot about the promotion process being unclear - I haven't thought that, but I may have stronger opinions on that in the future as I approach a promotion cycle.

      avatar
      CapTech Response
      6y
      Thank you so much leaving us a review. We’re thrilled to hear that CapTech is among the best companies you’ve worked, you’re continuing to experience improvements, and overall enjoying your career at CapTech! We're happy to hear you feel supported and empowered by CapTech’s leadership and are taking advantage of the many opportunities to grow. We pride ourselves on being a flat organization with the opportunity for anyone to lead under the direction of our Principals. We are working on clarifying the promotion process and will continue to be as transparent as possible, so please never hesitate to reach out with any questions you have. While each office does have its unique flare and specific portfolio of clients to serve, more and more we are seeking out cross-office projects that are served by multiple service offerings to support our one CapTech philosophy. Thank you for your support and understanding during this particularly challenging time with the COVID-19 crisis. We are grateful to have you as a part of the CapTech family and really appreciate your feedback! -  Katy Apostolides, HR Director
      5.0
      Apr 1, 2020

      Technology-first consulting firm with strong leaders

      Senior manager - management consulting
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The people across the company are incredible to work with. This spans across each of the core practice areas, from engineers to data experts to designers to the senior leadership. There's a lot of diversity and a variety of skills and talents. I've worked quite a few places and never seen a group of such talented individuals that look out for one another and also are hyper-focused on being great partners to clients. -Principals and senior leadership are transparent, communicate well, and always looks out for talent and people first. -Company pushes innovation and is always looking for new opportunities. There are internal challenges every few months on innovation that generate unique ideas and provide a forum to continually grow our people outside of the day to day client work. -SOWs are set up and based on 40 hours a week of work. Yes, sometimes it's more than that, it is consulting after all. -For hours worked, compensation & benefits are great. -Long term the company has shown the ability to grow at a sustainable rate. It's fast enough where there's excitement and plenty of room for entrepreneurship, but not too fast to where we lose what makes CapTech special and unique.

      Cons

      -There is quite a bit of staff aug, but it's not the majority of the portfolio of work by any means. And a lot of the staff aug roles are with big, innovative clients where the work is exciting and impactful. This definitely isn't the case for all roles though... something the company is trying to get better at.

      avatar
      CapTech Response
      6y
      Thank you for your review. You’re right. It is the people here who make this company great, and consistently voted one of the best consulting firms to work for. Thank you for all you do, and for your years of contribution here at CapTech! Katy Apostolides, HR Director
      1.0
      Mar 3, 2020

      It's a Job, Not a Career

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent benefits - Decent pay - Charlotte office is nice

      Cons

      - The office environment is nice but you will sit in a cramped picnic table environment where you have no personal space. The offices are reserved for the popular crowd (aka "leaders" @ CapTech) - Marketing hype and external brand portrayals of the company have no reflection on the reality inside - Client work is not valued, internal "relationship building" is. You can be exceptional consulting for your client, and even lauded by them. Yet you will not go far at CapTech unless you are connected to the right leader and focus on that relationship. Client reviews are never conducted, as an example of the fact that there is no value held on their perspective of your performance. - Promotions are subjective, popularity based, and political. The reason these keep coming up in Glassdoor reviews is because it is so rampant and frustrating. The Charlotte office is one of the largest and has a very low promotion rate. Of those that are promoted it's typical a "popular buddy" of a "leader" who is on their third promotion in two years. Meanwhile employees with 3+ years of tenure that deliver excellent work for their client sit in limbo trying to navigate an ever moving target of criteria to move to the next level. - Anyone of the leaders in the Charlotte office would not make it past the interview process of any of the Big 4. If you work with one of them you will quickly notice novice mistakes that you would never see even at the Manager level of the Big 4, yet at CapTech they are Directors and above running projects. - As others have mentioned, it's like a Frat House or High School. Popular cliques are in charge and make all of the key decisions affecting lives and careers around them. This equates to talented people being underutilized and eventually leaving as they have consistently been passed over for opportunities, promotions, or are just tired of the environment. - HR is laughable in that complaints and concerns raised to them go absolutely nowhere.

      avatar
      CapTech Response
      6y
      Thank you for taking the time to leave us your review. We take every piece of feedback seriously and appreciate your honesty in sharing your concerns. We are sorry to hear the frustrations you are experiencing. We are actively working to ensure we have the appropriate office accommodations for all CapTechers. We are also working on clarifying the skills path and promotion process; but in the meantime, please don’t hesitate to reach out with any questions you have surrounding this process. Excellent client work is always valued, along with the relationships you build both internally and externally. We’re sorry to hear your lack of confidence you feel in CapTech’s leadership. I encourage you to please reach out to me so we can address your concerns specifically and take any appropriate actions - Katy Apostolides, HR Director
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