CapTech reviews

3.8

64% would recommend to a friend

(467 total reviews)
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Andy Sofish

62% approve of CEO

47% positive business outlook

CapTech has an employee rating of 3.8 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

467 reviews
1.0
Jun 3, 2020

Leaderhip Lacking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If one is in the early stages of their career (recent college graduate to maybe 5 -7 years or so) Captech can be a very good place to grow your career. You will get fantastic growth opportunities not available at many companies or firms. Dependent on where one is at in their career; you’ll want to start formulating your exit plan around the 24 to 36 month mark. Colleagues/peers are very good to work with; some of the absolute best I’ve worked with in my career. This can often change the higher the title gets, with a handful of exceptions. Many of the very talented folks simply leave poor and toxic leadership for better opportunities. Offices are modern and have nice amenities; however, perpetually over filled. When not on-site with clients; spending all day on a couch or chair with your laptop in your lap can be typical, unless one is part of a certain practice area.

Cons

Leadership in the office is poor. The show and talk often seem good, but leadership is best described as fraudulent. Unless you are comfortable being a sycophant, be ready for excessive politics and having to deal with highly manipulative and toxic behavior. Some examples include narcissistic motivations, ego driven decision making, impulsive reactions, bullying, and gaslighting. Some leaders will take credit for business someone else developed and sold if it can advance their own interests. I’ve witnessed an office leader viewing You Tube gaming videos during team reviews of pending client presentations and pitches. Colleagues are routinely bad mouthed by leaders when outside the office. The adage, “people don’t leave companies, they leave bosses” is true here. Turnover is high and was high before COVID-19. A large percentage, if not a majority, of senior managers and directors have short tenures; creating a deficit of continuity or consistency. Office growth does not sufficiently explain this. Transparency from leadership is lacking, but tremendous energy and lip service are expended to foster the perception of transparency. If leaders are being transparent, they shouldn’t have to constantly tell everyone how they are being transparent. “Well done is better than well said.” Servant leadership? For many leaders this means how do those around me serve my agenda, my schedule, and my benefit. The criticisms found in other reviews regarding promotions are accurate and fair. Every promotion cycle includes multiple “head scratchers” as to what criteria were applied to warrant that promotion. Favoritism is rampant. A strong majority of the work is higher end staff augmentation type. Salary is a little below average to average. Most of the time there is balance and flexibility between life and work. However, if you happen to have a super demanding client; you’ll be expected to grind out long hours to meet client demands. You won’t see much additional reward for doing so.

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CapTech Response
6y
Thank you for your review and advice. It is unfortunate that your experience has not been what we desire for our CapTechers. Many of the new programs we put into place to strengthen our leadership, coaching, career progression, and culture across all offices were to launch this year but have been on pause due to COVID-19. Hopefully we can reinstate those programs later this year and get back on course soon. Meanwhile, I would like to further discuss your thoughts and feedback. Please reach out to me directly if you are available to do so. –Katy Apostolides, HR Director
5.0
May 19, 2020

Love this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great consulting organization that really cares about doing the right thing for their clients and employees! Incredibly smart engineers and management consultants without egos. CapTech isn't trying to be everything to everyone - they know their strengths, and they work on constantly improving.

Cons

Sometimes that communications fall short, but it is never intentional.

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CapTech Response
6y
Thank you for taking the time to provide a review. You’re right, we do strive to keep our CapTech Way a priority, and stand in both our clients’ and fellow CapTechers’ shoes, improving where we can. Thank you for being part of that and growing with us. –Katy Apostolides, HR Director
5.0
May 13, 2020

CapTech really cares!

Recommend
CEO approval
Business Outlook

Pros

Having joined CapTech from one of the "big 5" firms, I cannot express enough how CapTech cares about it's employees. At my previous company you are just a number, a butt in a seat, and more often than not someone that has to deliver whatever their high-dollar salesmen have agreed to to win the work. At CapTech, we don't have the slick salesmen, we have strong and smart consultants who truly believe that top notch delivery will sell us; we 'put our money where our mouth is' and have our results prove it. Does that make it harder to sell work and grow accounts? Sometimes. But in the long run it builds a stronger foundation for client relationships- and that's what CapTech is all about. In addition, leadership cares. Do you think the CEO or anyone in senior leadership would join office check-ins at those other larger firms? Do you think they call people just to see how you're doing? No way! You're on your own... lose your client billibility and can't find a new project in two weeks? You're gone. At CapTech good people are our product. Growing and retaining that talent and always focusing on client delivery are the highest priority and it shows. Look sometimes client work sucks, and sometimes it's great, that's reality anywhere you work. But there's nobody I'd rather have by my side during the tough times than my fellow CapTechers. That's what makes CapTech such a great place.

Cons

CapTech is growing and that is an amazing thing, but sometimes as we strive to be so different from the "big 5" it feels like we also forget to remind our employees that we are a business too (especially those that have never been in consulting before). Everyone has to do work that isn't perfect and deal with challenging client situations, and it feels like sometimes that messaging gets lost in the goal of making people happy all the time.

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CapTech Response
6y
Thank you for your review, and your years of commitment to CapTech. As you have noted, our leadership and fellow CapTechers are very focused on the people and it has shown brighter than ever in their personal responses during this COVID-19 crisis. Consulting is hard and complex. Agreed. Perhaps setting more realistic expectations of what that looks and feels like is something we should improve, of course also providing the balance of guidance and support on what to do during those times throughout the consulting career. Thank you for sharing your feedback. –Katy Apostolides, HR Director
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