Capacity reviews

3.8

66% would recommend to a friend

(39 total reviews)

Jeff Kaiden

78% approve of CEO

65% positive business outlook

Capacity has an employee rating of 3.8 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capacity employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

39 reviews
1.0
Feb 13, 2018
Recommend
CEO approval
Business Outlook

Pros

2 out of the 3 partners don't say or ever speak to you since the campus is large. They gave everyone an oppurtunity to review of the company for 2018 Best Places to Work in New Jersey. I doubt they will ever allow that again once they get the results. They offer direct deposit. The company gathers all the large clients during the holiday season to meet each other and air out issues. The partners drink on the job and make you laugh at them. Everyone is nice to your face. They allow nepotism. Sales group is amazing at getting new start up to come on board.

Cons

Fact - All the good reviews you see are written by senior managers because of the partners getting upset. Just look at them yourself and think "Who speaks like that?". No training AT ALL or any communication between departments. Emails and concerns are ignored by not only your director but other directors as well. You will hear from the directors that they have too many emails to read. The position Client Account Manager or CAM is really a glorified data entry clerk. Not what I expected at all. You never know what atmosphere (good or bad) you will walk into in the morning. Even if you try to make a suggestion it will not be acknowledged unless one of the management group steals your idea and passes it as their own. The operations group is really lacking in resources leading to issues with majority of clients. For example no one in the group knows how to send Hazmat orders. The finance group is not going to help you at all. The bottom performers are never let go but the people that speak up get silenced by management threatening. In spring, summer, fall and winter the AC is on full blast. One of the partners has hot flashes All the VP's will sell you on how much the company is growing but fail to address the issue of clients constantly leaving.

avatar
Capacity Response
8y
We thank our employee for taking the time to review us, any and all feedback is greatly appreciated. We will be sharing with our current employees some information from our recent 2018 NJ’s Best Places to Work application which paints a very positive portrait of Capacity LLC. Though we didn’t make the 2018 list of NJ’s Best Places to Work there is always 2019! Capacity continues to grow and we are actively recruiting at Capacity for various positions across all departments. We are excited to welcome some new members to the Capacity team in 2018. And typical with fast paced growth, both in terms of revenue and employees, we are actively looking to expand our training for employees. We encourage our employees to seek training, seminars or conferences that interests them, including educational assistance where possible! In summary, we place tremendous value on our employees, and our clients alike, and we require our team to be talented and accountable for their job duties and to their team. We work hard, smart and like to have fun! We maintain an open-door policy so that our employees can openly discuss these issues with his / her manager and we count on our employees to let us know how we can do things better!
5.0
Feb 8, 2018

Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing Company with great potential. You will learn a lot. Great resume builder and opportunity to expand your knowledge in many areas.

Cons

Holidays are scarce. Busy season is Christmas time.

avatar
Capacity Response
8y
Thank you for your comments! We couldn’t agree with you more, we believe Capacity has great potential, amazing clients and continues to grow year after year! We are currently recruiting to add to our teams and to help foster growth (and less stress!) across all of our departments.
1.0
Feb 6, 2018

run away.......

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

mandatory five words i have to put here is all you will see

Cons

Do not work for this place at corporate. Underpaid, under respected, overly stressed, ABSOLUTE minimum days off, ABSOLUTE minimum ANYTHING, work 24/7 265 days a year. Aspect to be yelled because your supervisor doesn't understand you actually made the correct decision until later without apology. Oh and did I say goodbye to Thanksgiving, and Christmas and your life!

avatar
Capacity Response
8y
Thank you for your feedback! We firmly believe that Capacity offers competitive salaries and benefits package, including paid time off to all employees. Because of the nature of our business we work when our clients expect us to. To offer the best possible service to our clients this may require working during some weekends, especially during holiday times such as Black Friday, Cyber Monday and December holidays. We appreciate our associates for going above and beyond what is expected for our clients and reward them with paid time off and bonuses. We may not have a long list of paid holidays, but Thanksgiving, Christmas, New Year’s Day, Memorial Day, July 4th and Labor Day are all part of our company paid holidays to all employees! For our business we work every day that our shipping partners (i.e. FedEx, UPS, DHL or USPS) make pickups.
Viewing 25 - 27 of 39 Reviews

Glassdoor has 47 Capacity reviews submitted anonymously by Capacity employees. Read employee reviews and ratings on Glassdoor to decide if Capacity is right for you.