Capco reviews

3.8

75% would recommend to a friend

(3,433 total reviews)
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Anne-Marie Rowland

81% approve of CEO

64% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Smaller firm, so less admin type of work compared to big 4. Will initially overpay to attract employees.

Cons

No real projects, more of a body shop. Heavily invested in GSEs, tech pmo work. Difficult selling to clients, therefore limited work. Partners have limited contacts. If you are not close to a partner you will receive very little comp. Lots of Bearingpoint people, the same place that went bankrupt. Old capco had a strong reputation. Lots of layoffs in 2011 due to reliance on one client. Promoted lots of people to roles they are not fit for.

1.0
Apr 12, 2021

Do not come here at all

Recommend
CEO approval
Business Outlook

Pros

There are things you can get involved with at the junior level but it’s not worth it at all at this firm

Cons

Everything you can possibly think of. Terrible culture, does not pay well, ALL the projects are horrible pmo and staff aug aka you will not learn anything and be bored out of your mind and will severely affect your exit opportunities. I got promoted quickly since everyone at the firm just does not work hard but it just shows your hard work won’t matter. DO NOT JOIN. Also the subtlety racist and sexist culture that exists at the firm (no partners are diverse minus 2/like 30) and there only 1 woman partner in the ny office. They put on a huge facade of promoting diversity with events and what not but no concrete action is ever taken and diversity is not reflected in promotions. Also the firm is getting bought by Wipro which means even worse reputation coming.

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Capco Response
5y
Thank you for your feedback. Hearing from employees gives us an opportunity to improve the experience of our people. Like any consultancy, there is a broad range of work at Capco—from strategy development to implementation. On any client engagement, employees are working with leading blue-chip players in Financial Services, helping to solve hard, complex problems. Alongside PMO-type projects, there are a range of innovative projects that are shaping the FS market, where our consultants identify new opportunities to drive meaningful change. Our people are the most important part of Capco, and we are committed to helping you advance your career. Our growth rates continue to outperform the market, and our learning opportunities and leadership teams support rapid development and progression for top performers. Our robust, employee-driven events calendar is one of many ways we demonstrate our commitment to our inclusive, #BeYourselfAtWork culture. Over the past 12 months, we have taken the following steps on our D&I journey, and look forward to doing more: • Appointed a record number of female Partners, Associate Partners and Executive Directors. • Reconfirmed our commitment to DE&I and our zero-tolerance policy on discrimination, unfair behavior or harassment. • Introduced active monitoring of promotions for under-represented groups. • Set goals to increase diverse representation within our workforce and leadership teams. • Developed action-based DE&I plans across all our businesses. • Appointed our first Global DE&I leader. • Rolled out new DE&I training to all leaders, with training for all employees to follow. • Launched three global affinity groups (Women@Capco, Ability@Capco and Pride@Capco) to complement the wide range of local affinity groups already in place. We see a future partnership with Wipro as being nothing but beneficial to Capco employees. Capco will retain its identity, core processes and terms & conditions, and will be supported by a global player, enabling us to complement our consulting offering with enhanced implementation and technology expertise. This is good news for clients—who get a more holistic solution to issues—and for Capco, which will grow. This scalability creates more project opportunities and more rewarding careers for our people. If you would like to discuss your feedback and any suggestions in confidence, please reach out to Mary Keller, US HR Director or Dee McDougal, Global Head of Diversity, Equity and Inclusion.
1.0
Jun 14, 2019

Avoid the Dumpster Fire

Recommend
CEO approval
Business Outlook

Pros

A lot of great, self-motivated, talented people that are fantastic to work with and people you can learn from . Unfortunately they are the minority at a firm that is struggling to recruit and retain top talent.

Cons

Capco has lost its way, forgetting that a culture that cultivates talent is a culture that thrives in the consulting industry. Sounds obvious but people and solutions are your only assets. Without them it will be very difficult to sell and deliver work. Capco does not treat their talent with the respect and dignity required to retain top talent. They have not process in place to nurture and develop talent. The performance management process is broken and completely arbitrary. Worst of all in the Capco culture of placing no value on the individual, the leadership team continues to arbitrarily fire people with no clear process, warning or visibility into why that occurred. All these talent management issues combined lead to deep anxiety about your longevity at the firm. Top talent doesn't stay at a firm that makes them anxious about their job and keeps them guessing about their future.

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Capco Response
6y
We are pleased to hear that you enjoyed working with your Capco colleagues, and found them to be talented people from whom you could learn. As a consulting firm, Capco is a people business and we appreciate the importance of recognizing, developing, and nurturing talent. Capco is focused on learning and development, with milestone programs for each level in the organization and a leadership development program, as well as numerous offerings focused on specific skill development. We recognize those making strong contributions with Talent Awards and Spot Awards, along with competitive compensation and advancement opportunities. Regarding your point on performance management, the quality assurance measures we have in place, such as independent reviews of promotion cases, ensure that outcomes are fair and that the peer calibration process is robust. Feedback plays a key role in performance improvement. We emphasize the importance of scheduling regular review sessions with your Project Manager and Coach. These sessions provide an opportunity for you to assess key strengths and any developmental areas, and to plan for the future. Finally, as with any progressive firm, Capco regularly evaluates it’s organizational structure and ability to meet the demands of a changing market. Occasionally this leads to changes within the business, however any changes are always made in close consultation with those impacted.
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