Capco reviews

3.8

74% would recommend to a friend

(3,451 total reviews)
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Anne-Marie Rowland

82% approve of CEO

64% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Apr 19, 2018

HR Consultant

Recommend
CEO approval
Business Outlook

Pros

Good structured and balanced work environment

Cons

None system is in place

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Capco Response
8y
Thank you for your feedback. We are pleased to hear that you enjoyed working at Capco, in particular, the distinctive work environment which offers employees lots of autonomy and career opportunities. We wish you the best of luck in your future career.
4.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Capco UK has grown massively over the last 5 years. During this time the CEO has changed, but there is a core group of Partners who have been part of maintaining consistency and culture in the organisation. This has a positive impact as ‘from the top’ there are role models who have flexed and adapted to what the organisation needs. If you are prepared to work hard then you will get the recognition for it. This may involve periods of working long hours or doing a lot of ‘extra curricular’ work such as interviewing, coaching, business development and practice development - but this is valued and is how the UK business has managed to grow so massively. Despite what some other reviews say, there is a focus on giving consultants the choice on which project they get assigned to - however Capco is also a business, so there may be times where it feels like you are assigned without any consultation - here I would say it’s up to the consultant to understand where they are being proposed and speak up early on what they are looking for rather than sit on the bench with diva demands.

Cons

For some people there is a lack of transparency on how their work (on client side or extra curricular) fully contributes to promotion / compensation - I think that part of this is also due to quality of some coaches who aren’t giving enough support to their proteges and preparing them realistically for life as a Capco consultant, and part of it is down to comms around the performance management framework differing with perception of end of year outcomes. There is still a feeling that some accounts are better/worse than others. It would be useful if delivery leads with senior coaches could come together to dispel some of these myths and support focussing on the role and potential for career growth, not just the account assignment. At some of the junior levels there is a feeling of entitlement with the new entry level consultants. Keep them grounded by managing them firmly from the outset and not allowing them to feel too ‘special’ when they join. There’s no harm in learning the hard way sometimes.

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Capco Response
8y
Thank you for taking the time to share your feedback. Your comments give us real insight into how we can improve the experience for our people. Your comments on project assignment are very helpful - Capco always strives to assign people to the roles which align most closely with their skills, experience and career ambitions. On occasions, for the reasons you state, this is not possible but there are lots of channels open for employees to set out what they are looking for (via Resourcing, coaches, managers and HR as well as internal networks). Where someone is placed on an assignment which they feel is not the best fit, they are encouraged to speak openly with their project manager and coach to identify development opportunities. Where possible, we will also look to move individuals to another project. Regarding your comments on transparency on performance management, a lot of work has gone into this area over the past year. Capco has recently concluded a 12 month pilot of our new approach, designed to increase transparency in the process. The feedback from the pilot will be communicated to all employees shortly. We will use the pilot to further improve understanding of the process generally, including any perception that, in career terms, some accounts are better than others. We will also show how the opportunities available to all our people can be used to support progression and career development in a way that is both open and honest and reflects the way we work in Capco. Thank you for your continued contribution to Capco!
1.0
Apr 16, 2018

just avoid working here

Recommend
CEO approval
Business Outlook

Pros

good if you want to get something consulting related on your CV

Cons

bad leadership, company doesn't care about employees, negative working environment, so many things...

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Capco Response
8y
We are very disappointed to read your comments. As a firm, we invest a lot in our people agenda including training, coaching and events. There are also plans this year to re-launch our #BeYourselfAtWork movement in the region to further promote diversity and a positive and open work environment. In addition, as a fast-growing firm, Capco offers a wealth of career development opportunities for those looking to start or progress their consulting career in the financial services industry. It seems that for some reason your experience did not reflect this, however, please be assured that we evaluate all feedback through our different channels including this forum to continually enhance our processes and make Capco an even better place to work.
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