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Thank you for the feedback. We do not recognize your comments on ‘a family shop’ and thankfully this comment is not reflected in our general feedback. At Capco, we look to optimize the deployment of people to opportunities and we employ high caliber Resourcing professionals to help us in this area. With these people, we are able to take a broad view of optimal deployment (not just by matching the required skills to an opportunity, but also seeing if the opportunity can be a platform for skills development and career progression. If you genuinely believe that people are denied opportunities or that personal and irrelevant factors are blocking deployment, I urge you to report this to your local HR contact so that we can take action. Local HR have a strong track record of investigating issues raised by staff impartially. If your prefer, you can also contact our Global HR Director, Richard Gartside, who will ensure any issues are properly investigated. We can give you complete assurance that the matter will be treated as strictly confidential.
This assurance also applies to the comments on harassment. If you have genuine concerns about the impartiality of the HR team or their capacity/willingness to launch a proper investigation into harassment, I urge you to get in touch with our Global HR Director. Your complaint will be treated strictly in confidence, the matter will be properly investigated and remedial action will be taken up to and including dismissal if misconduct is discovered. When considering this request, I urge you to reflect on the fact that, in recent months, several serious matters have been investigated by the India HR team, some of a very sensitive nature. The team investigated these issues and, where necessary, took action against the perpetrators. Where a recent complaint related to the conduct of a senior manager in the business, the matter was properly investigated and remedial action undertaken by the local team overseen by Global HR. I urge you to give us more details of your complaint so that we can follow a similar approach in this case.
