Does Capital Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Blue Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Capital Blue Cross. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Capital Blue Cross?

53% of Capital Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Blue Cross 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Capital Blue Cross?

Customer Service Representative (11) , Director (5) , Business Analyst (4) , Intern (4) , Intern - Hourly (4) , Account Executive (3) , Analyst (3) , Data Scientist (3) , Member Service Representative (3) , Supervisor (3) , Claims Examiner (2) , Consultant (2) , Data Analyst (2) , Desktop Support Specialist (2) , MSP Specialist (2)

What are the pros of working at Capital Blue Cross according to real employee reviews?

"The people are great and the company has been around for 80 years" ((in 18 reviews)); "Good benefits" ((in 10 reviews)); "Sr. team approachable and open for suggestions." ((in 6 reviews)); "Leadership is accessible and genuinely invested in employee growth." ((in 6 reviews)); "Good family balance work from home" ((in 6 reviews))

What are the cons of working at Capital Blue Cross according to real employee reviews?

"The management was horrible." ((in 8 reviews)); "Too many managers" ((in 4 reviews)); "Salary is decent but not exceptional." ((in 4 reviews)); "Antiquated staff awaiting retirement with limited drive to learn." ((in 3 reviews)); "Improved communication for remote staff" ((in 3 reviews))

What are employees saying about Capital Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Blue Cross layoffs and their outlook for job security at Capital Blue Cross in 2026.

What are the top reviewed Capital Blue Cross locations?

Harrisburg , Allentown , Camp Hill , Duncannon , Lemoyne , Mechanicsburg , Marietta , Pittsburgh , Reading , Wyomissing , Swoyersville

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Capital Blue Cross

Capital Blue Cross reviews

3.3

53% would recommend to a friend

(169 total reviews)

Todd Shamash

60% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

2.9

Senior management

2.9

Career opportunities

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

4.0

Aug 13, 2022

Okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Most of the staff are Friendly

Cons

Pay is not too good

5.0

Jul 19, 2022

Capital Blue Cross is a company that truly cares!

Director

Recommend

CEO approval

Business Outlook

Pros

Capital continues to put employees and members first by going the extra mile. Management cares about their employees and works to implement flexibility and support wherever possible.

Cons

Just continue to drive forward with improvements and projects that support our corporate goals.

3.0

Jul 5, 2022

Decent place to work at

Quality consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible Decent pay Good PTO Great Insurance

Cons

Little room for upward movement Micromanaging

Viewing 67 - 69 of 169 Reviews

Jobs at Capital Blue Cross

Manager, Data Engineering

Technical Assistant Accounts Payable

Health Plan Workday Financial Systems Analyst

Capital Blue Cross reviews FAQs

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Capital Blue Cross

Capital Blue Cross reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Okay

Capital Blue Cross is a company that truly cares!

Decent place to work at

Jobs at Capital Blue Cross

Capital Blue Cross reviews FAQs

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