Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 479 reviews)); "great people and sense of community" ((in 244 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 234 reviews)); "Pay is good and that’s about it." ((in 140 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 135 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 97 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 32 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 30 reviews)); "Senior management is detached from line issues." ((in 30 reviews)); "Long hours at times and potentially extensive travel" ((in 28 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

3.9

73% would recommend to a friend

(2,299 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Jun 24, 2025

Awesome Benefits, But Unrealistic Expectations

Client service representative

Recommend

CEO approval

Business Outlook

Pros

- Great benefits - Above average starting salary

Cons

-Very high expectations (metrics driven role) - Lots of overtime with very little flexibility - Not all managers are supportive in your growth - Movement to other departments is challenging - Biased managers

1.0

Jun 19, 2025

Ok Co. if you can leave your humanity at the door

Operations

Recommend

CEO approval

Business Outlook

Pros

Pay decent, bonus, top notch retirement plan. Fast pace environment if you like challenges

Cons

CEO disconnected from the company, sole focus is on clients. No life balance, do more and more with less and less. It’s all about the deliverables doesn’t matter who’s left struggling. 4 days RTO, not staffing with more deliverables required everyday.

2.0

Jun 9, 2025

Appears to be a great place to work but keep reading…

Finance

Recommend

CEO approval

Business Outlook

Pros

Decent pay, consistent bonuses, great benefits (some of the best medical plans around), mostly decent work-life balance

Cons

Toxic work culture, favoritism throughout the organization, 4 days in office coming soon, zero accountability for inconsistent performance, subpar and tone deaf leadership

Capital Group Response

1y

Thank you for taking the time to leave a review, and for your ongoing support to the business as an associate. Please know that we are committed to fostering a values-driven and inclusive work environment for each of our associates across the globe, and are actively working on initiatives to enhance our workplace culture. These include new measures to improve communication and engagement with associates and increase transparency across the organization. We continue to strive to emphasize our core values in servicing our clients and supporting our associates, which includes highlighting the importance of diverse perspectives. We also understand the evolving hybrid work model may be challenging and we are committed to supporting our associates through this change. Thank you again for your feedback; we are dedicated to making Capital Group a great place to work.

Viewing 109 - 111 of 2,299 Reviews

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Jobs at Capital Group

CAMPUS Solutions Engineer

HR Associate Relations Consultant

Global Travel Specialist

Fundamental Research Group (FRG) Manager

Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Awesome Benefits, But Unrealistic Expectations

Ok Co. if you can leave your humanity at the door

Appears to be a great place to work but keep reading…

Top companies for "Compensation and Benefits" near you

Jobs at Capital Group