Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Research Associate and Investment Operations Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

74% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Associate (50) , Manager (50) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Research Associate (22) , Senior Associate (22) , Internal Wholesaler (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 491 reviews)); "great people and sense of community" ((in 239 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 238 reviews)); "pay was good for a relatively easy job" ((in 144 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 143 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 31 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 30 reviews)); "Long hours at times and potentially extensive travel" ((in 28 reviews)); "Senior management is detached from line issues." ((in 28 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

3.9

74% would recommend to a friend

(2,304 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.0

Culture & values

4.0

Work/Life balance

3.9

Diversity & inclusion

3.5

Senior management

3.5

Career opportunities

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 6, 2009

Don't Drink the Kool-Aid.

Associate

Recommend

CEO approval

Business Outlook

Pros

The benefits are decent. It's a steady job if you don't make any waves whatsoever. Flying under the radar is rewarded with job security. "Yes" men are rewarded handsomely. Appearances matter more than your actual capabilities or work product.

Cons

Dissent is not tolerated. Promotions have no apparent rhyme nor reason. Hard work and good jobs are not recognized. Very little promotions from within. If you are thinking of a career here other than sitting in the same position for twenty years and then collecting your retirement package (if the managers haven't fizzled it all away by then), your best bet would probably be to leave the company for a couple of years and then reapply for aposition in Senior Management. That seems to be the way, especially if during that time you can cozy up to some of the CG big-wigs on the golf courses.

3.0

Jan 20, 2026

Okay place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Som departments have a lot of room for promotion

Cons

Culture can fluctuate - company tries to boost morale to get employees to ignore larger issues

5.0

May 22, 2023

Fantastic, caring and thoughtful

Senior co-ordinator

Recommend

CEO approval

Business Outlook

Pros

The CG compensation package is unrivalled, managers that listen and care, a Management Committee that does not sit in an ivory tower, they actively seek to listen to associates in every role and act where appropriate. Capital handles difficult situations with empathy, sensitivity, and respect. We are offered active support to develop and bring out the best in ourselves, but you must raise your hand and make the effort, don't expect to get handed anything for free - we are all encouraged to strive for more and grow and are given guidance on how to do that. It is an incredibly rewarding place to work, you feel like you make a difference and are heard. The long tenure of many associates speaks volumes, associates do not want to leave, we are loyal and committed and will continue to be. Our sentences start we US and WE, not I or ME. We share the common goal of improving people’s lives through successful Investing.

Cons

No 'cons' in terms of the company - it is incredible, plenty of ‘cons’ in terms of the expectations of a minority of associates. There are many opportunities available, you must put the effort in to show you are willing and dedicated. There is a sense of entitlement from complaining about the FREE snacks, refreshments, fruit provided to the expectation that goal posts and rules should be moved to suit individuals in terms of days in the office. With the company’s flexible hybrid working policy, generous annual leave, early release in the summer and dependent days, there is no need to change anything. Capital cannot be responsible for every element of everybody's personal life or their responsibilities outside of CG's walls, there must be a sensible business limit to how much support can be given, though I should add the support is very generous. Nor can it be blamed for the non-progression of careers when and if desire and effort are not present.

Viewing 2008 - 2010 of 2,304 Reviews

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Administrative Assistant III

Fundamental Research Group (FRG) Manager

CAMPUS Solutions Engineer

Custom Models Consultant

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Capital Group

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Don't Drink the Kool-Aid.

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Fantastic, caring and thoughtful

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