Is Capital Group a good company to work for?

Capital Group has an overall rating of 4.0 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 468 reviews)); "great people and sense of community" ((in 254 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 240 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 143 reviews)); "Pay is good and that’s about it." ((in 134 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 30 reviews)); "Senior management is detached from line issues." ((in 28 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 27 reviews)); "Long hours at times and potentially extensive travel" ((in 27 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)

Mike Gitlin

80% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jan 19, 2009

Great company to work for!

Senior shareholder services associate

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. The benefits are very generous compared to other employers. The retirement benefits are great and they give us more than your usual share of vacation and sick days. Also, everyone in this company is genuinely nice and respectful of each other's ideas. You can say what you have in mind and not be scared of retaliation. They treat feedback very seriously and they put an emphasis on overcommunication as opposed to not saying anything. Probably, the best employer I've ever worked with.

Cons

None that I can think of.

4.0

Jan 19, 2009

Good place to work if you're looking for the big company experience - probably better than most.

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Until recently, stability - the company is going through some layoffs (its first) due to the horrible market conditions and the outflow of assets under management. Other reasons include a comfortable working environment - casual dress, reasonable hours, nice office environment. If you're going to be a cube dweller, I can't imagine there are a whole lot of better places to be. The benefit package (especially retirement) is extremely generous.

Cons

Heavy on the 'culture' - ok, it's a great place to work...but don't tell me that one company of < 10k people is the only place on the planet where people make a difference and are respected and have a chance to contribute.

3.0

Jan 19, 2009

Changes needed

Programmer

Recommend

CEO approval

Business Outlook

Pros

Strong culture of sharing and independence given to all associates and a lot of flexibility in time. People are willing to help out and this is a place where your work mates are like your family. There are strong people with the skills very proud of doing their jobs at Capital Grp and stay there their whole lives.

Cons

Bad management. Inability to make decisions. Too often, culture and history means keeping the status quo which dominate, rather than biting the bullet to make necessary changes. Too many people hired as well with narrow job scopes. Just as there are good people, there are also those who have grown lazy and complacent over time.

Viewing 2260 - 2262 of 2,299 Reviews

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Jobs at Capital Group

Gerente de Ventas,operaciones, administracion

Jefe Contable Aministrativo Fiscal

Gerente Comercial Financiera

Supervisor de Calidad

Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for!

Good place to work if you're looking for the big company experience - probably better than most.

Changes needed

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Jobs at Capital Group