Is Capital Group a good company to work for?

Capital Group has an overall rating of 4.0 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 469 reviews)); "great people and sense of community" ((in 253 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 228 reviews)); "Pay is good and that’s about it." ((in 141 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 140 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 32 reviews)); "Senior management is detached from line issues." ((in 30 reviews)); "Constant layoffs Monthly change in management" ((in 28 reviews)); "long hours and no vertical growth" ((in 26 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)

Mike Gitlin

80% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,299 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Nov 24, 2008

Not what it once was!

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

The campus at Irvine is very nice with nice cafeteria, inside buildings howerver waits typical cube land with way too many cubes crammed into too little space. Also the benefits such as vacation are competitive, altough they could be even better. Financial industry ofcourse is no longer the place it once was, so everybody waits for the good times to return.

Cons

Management still assumes that people are happy due to salaries etc, while the reality has turned and many people are not happy about the long hours anymore. Once they have might have been happy due to high pay and growth, but in tough times management inexperience shows for example in the sudden layoffs.

4.0

Nov 13, 2008

I've worked for big and small employers, this is the best company so far.

Trainer

Recommend

CEO approval

Business Outlook

Pros

Great co-workers. I haven't worked with others who are so willing to help, share information, pitch in extra when it's needed, and just plain decent people. Every group has it's 10% of bad apples and this is no different. The medical/dental/vision benefits are decent, the retirement plan is great. Usually get December bonus and a June bonus, which is a percentage based on your compensation (including OT). The other benefits are good: education reimbursement, "health and wellness" reimbursement, commuting allowance, plus other small discounts on local businesses (dry cleaning pick up, free tickets to local sports/entertainment, discount tickets to movies, a lot more). Some departments have flexible schedules which helps a lot with the work/life balance.

Cons

The culture is not a fit for everyone. But that can be the case at any employer. The company decision making process is very methodical and can be tedious. When talking about a company of this scale, for something as simple as $20 in office supplies to be scrutinized is pretty frustrating. Feedback from direct managers can be nit-picky at times and it seems like there's nothing else to say you're doing "wrong" so they find the smallest thing just so they have something for you to improve.

5.0

Nov 9, 2008

Long Term Viewpoint Can Be a Positive and Negative

Senior business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Management at the company spends a lot of time thinking about how to be fair to employees and shareholders. This means that they cultivate positive relationships within teams, they look to recognize hard work, and try to pass along work that engenders a feeling of making a difference. Within all departments at the company, there is the reminder that work we do is in the best long term, interest of the shareholders. That means when a difficult decision needs to be made, teams are able to focus not only on costs but the overall benefits of a project.

Cons

Because of the inclusive and collaborative nature of working at the company, some decisions feel like they take a long-time to make. This can mean that the company does not appear to react quickly to changing conditions. However, this additional time allows the company to make the best long term decision, instead of always focusing on the short-term effects.

Viewing 2278 - 2280 of 2,299 Reviews

Top companies for "Compensation and Benefits" near you

Citi

3.6★Compensation & Benefits

Goldman Sachs

3.5★Compensation & Benefits

Morgan Stanley

3.6★Compensation & Benefits

Fidelity Investments

3.9★Compensation & Benefits

Jobs at Capital Group

HR Associate Relations Consultant

Global Travel Specialist

CAMPUS Solutions Engineer

Workplace Experience Senior Manager

Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not what it once was!

I've worked for big and small employers, this is the best company so far.

Long Term Viewpoint Can Be a Positive and Negative

Top companies for "Compensation and Benefits" near you

Jobs at Capital Group