Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,609 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Associate (50) , Manager (50) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 489 reviews)); "great people and sense of community" ((in 252 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 229 reviews)); "Good pay not much more" ((in 152 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 144 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 95 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 31 reviews)); "Recent uncertainty at company due to layoffs." ((in 28 reviews)); "Senior management is detached from line issues." ((in 28 reviews)); "Long hours at times and potentially extensive travel" ((in 27 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

3.9

73% would recommend to a friend

(2,302 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,302 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Aug 19, 2024

It's not what you know it's who likes you

Client services representative

Recommend

CEO approval

Business Outlook

Pros

No weekends benefits plan no sales

Cons

Office politics no room for upward mobility

1.0

Aug 17, 2024

Toxic

Senior employee relations business partner

Recommend

CEO approval

Business Outlook

Pros

Capital Group is full with people who are working earnestly to serve from the heart. The compensation is excellent, and the coffee is good.

Cons

No amount of money or coffee can justify leadership allowing talented, committed, hard-working people - some who have given their entire careers to CG - to be treated in the callous way I experienced and witnessed. Our Employee Relations team tried earnestly and unsuccessfully for over a year to surface the impact of our toxic leadership, even directly to the CHRO. Overall, there are some people (who typically fit a certain profile) who can get away with anything and others that can get away with nothing.

Capital Group Response

1y

We pride ourselves on fostering an inclusive, supportive culture where everyone’s voice is heard. We’d appreciate hearing more details if you’re willing to reach out anonymously (to reassure you of objectivity, the Open Line is supported by individuals outside of the employee relations team). You can reach the team directly at (800) 421-4982 / openline@capgroup.com.

5.0

Aug 16, 2024

Excellent Place to Work

People lead

Recommend

CEO approval

Business Outlook

Pros

I've worked here my entire career post-college. I can say that I never plan to look elsewhere for employment on my own free will! Great people! Great Ethics! Always doing what's right for their employees and customers!

Cons

I really don't have any cons to say at this time.

Viewing 250 - 252 of 2,302 Reviews

Top companies for "Compensation and Benefits" near you

Citi

3.6★Compensation & Benefits

Goldman Sachs

3.5★Compensation & Benefits

Morgan Stanley

3.6★Compensation & Benefits

Fidelity Investments

3.9★Compensation & Benefits

Jobs at Capital Group

Private Client Service Associate

Fundamental Research Group (FRG) Manager

Global Travel Specialist

Workplace Experience Senior Manager

Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's not what you know it's who likes you

Toxic

Excellent Place to Work

Top companies for "Compensation and Benefits" near you

Jobs at Capital Group