Capital One reviews

3.6

59% would recommend to a friend

(18,974 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to use fairly cutting edge technologies, especially lately with the heavy adoption of AI tools. Generally good culture where associates are collaborative and willing to assist each other.

Cons

Performance management calibrations where employees are compared to each other and ~10% are put on Performance Improvement Plans each year, and usually let go regardless of how they perform at that point. This is becoming a bigger issue as promotions have largely stalled, and this process becomes increasingly competitive.

Viewing 349 - 351 of 18,974 Reviews

Glassdoor has 21,360 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.