Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Oct 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Treat this place as a university . Learn new technologies to put in your resume and use this place as your stepping stone.

Cons

1. Work pressure. No work life balance. Managers tell you that you should not work after 5 PM. But on the other hand, you have unrealistic deadlines. Agile is out of picture. Work is taken in chunks and divided into sprints. PO says “we have to deliver this in this many sprints”. In office hours, we have tons of meetings and no room for actual work. This leaves no choice and you end up working from home after office hours. 2. Office politics - corruption, bias, favoritism at its peak. 3. Incompetent managers and peers who are waiting for you to finish your work and then steal it and showcase as their own piece of art. After work is done, manager will say you didn’t do anything great. You are hired to do this. Everyone else is doing the same. What are you doing extra?? 4. No freedom to be yourself - just pretend you like Capital one in front of your manager. 5. Team work vs individual performance management - all year, mobbing is enforced and people who want to take up something on their own are blamed in the retrospectives. At the end of year, no one knows who did the actual work. Only manager’s favorite guy gets the promotion. The least favorite might even end up losing their job. 6. Idiotic meetings - two hours of useless meetings to come up with some points on blah blah which is not helpful in any actual work.

1.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

It heavily depends on your team, but I think the work is very interesting. If you're in good graces, the company is pretty generous in paying for an extra monitor for your home office, headphones for Zoom meetings, and various other things that make your work easier. The pay and benefits are pretty good for a non-FAANG company.

Cons

2-3 days RTO. And with all of the ex-Amazon senior leaders hired recently, I don't see the hybrid work arrangement lasting much longer. Performance management is stack ranking (or the vitality curve), and it's a 2+ month long Kafkaesque nightmare, 2x a year. Like this review title says, playing politics and making other managers aware of your work is more important than actually doing the work. On the tech side, the internal CI/CD pipeline software product is buggy and frequently fails your builds for no reason. The streaming data platform is a rigid and difficult mess to work with.

1.0
Sep 15, 2018

Never should have joined.

Recommend
CEO approval
Business Outlook

Pros

Unfortunately, I have nothing positive to say.

Cons

Protectionism of established senior management disguised as "competition" by running a show of hiring and firing. A tall hierarchy of people with no skills. Technological acumen is inversely proportional to the rank in the hierarchy. Absolutely horrible performance management meant to run the show to keep certain blessed individuals in power. No idea of how tech companies are run. Competition with peers promotes unethical value system and makes employees participate in it.

Viewing 34 - 36 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.