Capital One reviews

3.6

59% would recommend to a friend

(18,982 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, Good Facilities, Decent Travel, Good culture, opportunities to network. Good work/life balance

Cons

Upward mobility is hard. They try to keep you where you at as long as they can. Promotions aren't often and increased compensation mostly comes by leaving your team. No clarity on benchmarks

4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, friendly coworkers, always eager to help. Nice perks like corporate phones and health clinics near the largest campuses. A non-hierarchical culture with many open exchange of ideas across different levels.

Cons

The performance management process, which relies on a forced distribution and changing expectations from year to year, can be brutal. You basically spend every workday of the year worrying about how your performance may affect your rating. Capital One is now misusing parts of its performance management process, originally intended to dismiss only associates displaying gross incompetence, to instead reduce headcount en masse. This is a morale killer, not only to those associates who lose their jobs, but also the people managers who have to execute this process and the remaining associates wondering if they're next on the chopping block.

1.0
Mar 31, 2026

Targeted Stack Ranking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good tech, genuinely talented engineering group

Cons

The stack rankings are forced and targeted. Don't join unless you have an edge with the internal politics - otherwise you're cannon fodder for the next round of performance reviews. Lots of more stable and more honest firms out there to work for.

Viewing 418 - 420 of 18,982 Reviews

Glassdoor has 21,369 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.