Capital One reviews

3.6

60% would recommend to a friend

(4,496 total reviews)
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Richard D. Fairbank

76% approve of CEO

62% positive business outlook

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4K reviews

Reviews about "Compensation"

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4.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, brilliant co-workers, amazing amenities (food services, striking campuses, modern technologies, etc.). Company that has steadily grown and is far more strategic than its peers. Bright future and should continue to prosper.

Cons

The comments around performance management are fair. For such a thoughtful company that seemingly cares about associate well being, the performance management process creates an environment where you obsess about your perception rather than focusing on doing your best work. Capital One pays well and is a pay for performance company, but there must be a better way to achieve that outcome without slapping below ratings on 15% of the employees base every 6 months. The constant cycle of PIPs, below reviews, losing co-workers and then having to train someone new is soul-sucking.

3.0
Aug 21, 2025

Pay was dropped

Recommend
CEO approval
Business Outlook

Pros

Little micro management, PTO, remote, Benefits

Cons

Started out making 23 hourly but got sent a random email one day saying our pay will be getting dropped to 21 and overtime wont count as much anymore. A lot of people left after this. Was told alot of things that just werent true. Also customers were extremely rude and calls do come back to back.

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