Capital One reviews

3.6

59% would recommend to a friend

(19,001 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to start career, culture has been different than before

Cons

Limited growth opportunities, questionable for long-term development

1.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice restaurant - can’t honestly say anything else

Cons

I’ve resisted writing this for a couple of years but really it’s become too much. We lost all the people who know how to run an Operation and it’s been downhill from there. Lack of EQ, decisions being taken about sourcing that make no sense, intimidation and a leader of the department who is over promoted and utterly clueless. There are now only a couple of people who are actually competent and the customer experience is the main casualty.

Viewing 484 - 486 of 19,001 Reviews

Glassdoor has 21,388 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.