Capital One reviews

3.6

59% would recommend to a friend

(19,019 total reviews)
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Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Performance review process is stressful and can feel arbitrary

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits for employees

Cons

Could get a bad manager

3.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is equivalent to the work required Hybrid attendance McLean office is nice

Cons

VERY team dependent Performance management creates a toxic environment Expected to function at the level above to be considered strong/safe

Viewing 535 - 537 of 19,019 Reviews

Glassdoor has 21,408 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.