Capital One reviews

3.6

59% would recommend to a friend

(19,019 total reviews)
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Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off and VTO, great management and work environment.

Cons

High call volume at times, unrealistic expectations and goals, customers can be really hostile.

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance at the associate level

Cons

Hard to switch teams Low pay compared to other tech companies Ratings process

Viewing 547 - 549 of 19,019 Reviews

Glassdoor has 21,409 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.