Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Technology, very advanced and forward looking in tech, specially compared to other financial companies

Cons

Sleazy Managers. No Accountability for managers. My manager kept misleading me that my promotion has already been approved. Turns out, he didn't even table it, let alone being approved. Very high favoritism amongst managers, and zero accountability and transparency in the performance management conversations results in mediocrity and sycophancy being favoured over real output.

1.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

They pay you money I guess

Cons

I was a data analyst for about a year, but left as soon as I possibly could. I'll just be upfront here - I'm a white woman, and this was a place for Indian men. Almost my entire department was Indian. Really set the culture of the place - I was supposed to be a super meek little woman, without opinions. Racist (against white people) and sexist place - at least in the data analyst sphere. Yikes - stay away! This was such a shock - this was my second job and my previous company had been wonderfully supportive of women, so this was just so weird to me. I was specifically told to hang back, not speak in meetings, not take initiative, etc. When I had the experience, creativity, and intelligence to really make a difference. Such a weird place, the data analyst environment. A real blip on my resume - haven't had any other issues in my career, so I do think it's them, not me.

1.0
Aug 27, 2025

Absolutely Horrible

Recommend
CEO approval
Business Outlook

Pros

Decent pay for a bank

Cons

Capital One might've been a good company to work at at some point, but not anymore. The company is overrun by narcissists, sociopaths, and ex-Amazon hires. As an engineer, you'll have little growth opportunities as every day the only things that matter are influence and posturing yourself against others. It's common to have your managers steal credit for your work and play carrot on the stick when it comes to promotions. It's also likely you'll get a PIP in your first 6 months, as many teams hire people as PIP fodder to protect their existing teams. If you're lucky enough to make it past, you'll be in a never-ending battle of toxicity and meaningless work. Internal tools and platforms are unintuitive and poorly done, and everything has a process or some crappy platform you have to use. If you're not building, you're probably dealing with "ETBs" or busy work like patching vulnerabilities. After working at many companies, this is the worst place I've seen: toxic culture, PIP factory, and abysmal engineering practices. Strongly do not recommend.

Viewing 55 - 57 of 18,890 Reviews

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