Capital One reviews

3.6

59% would recommend to a friend

(19,038 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 23, 2026

Good WLB

Recommend
CEO approval
Business Outlook

Pros

The work life balance is great and people are all very welcoming.

Cons

The company follows the management and framework of a technology company, so competition is very high.

1.0
Feb 23, 2026

PIP Factory

Recommend
CEO approval
Business Outlook

Pros

Great tech environment compared to other banks. 100% on the cloud.

Cons

WLB has gone down hill recently, with mandatory PIP quotas making the working environment more hostile than before.

3.0
Feb 23, 2026

N/a

Recommend
CEO approval
Business Outlook

Pros

Training was really good and spread out They helped train you with everything So much support with taking calls

Cons

Management can be toxic, I didn't like mine. Heard she had other problems with other groups previously before I joined. Office is nice and modern, people are friendly, food is okay

Viewing 595 - 597 of 19,038 Reviews

Glassdoor has 21,431 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.