Capital One Process Manager reviews

3.3

24% would recommend to a friend

(130 total reviews)
avatar

Richard D. Fairbank

54% approve of CEO

41% positive business outlook

Manager, Process Manager employees have rated Capital One with 3.3 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Manager, Process Manager professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

130 reviews
2.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, education assistance, and decent pay

Cons

Was promised fully remote status during the pandemic, now we’re possibly being mandated to go back into office on a hybrid schedule.

1.0
Dec 3, 2025

Forced Reduction

Recommend
CEO approval
Business Outlook

Pros

Benefits Laptop Hybrid N/A N/A

Cons

Retaliation Favoritism Unrealistic Unfair Boys club

Viewing 4 - 6 of 130 Reviews

Glassdoor has 21,449 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.