Capital One reviews

3.6

59% would recommend to a friend

(19,042 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Feb 22, 2026

Horrible experience

Recommend
CEO approval
Business Outlook

Pros

Health insurance is not that bad

Cons

Everything. It’s almost impossible to get PTO approved, requests are always waitlisted, no support from management, you’re treated as a number #, there is no room for growth, too strict on metrics, stressful, no work life balance.

3.0
Feb 21, 2026

Branch ambassador

Recommend
CEO approval
Business Outlook

Pros

Benefits are very generous. Work life balance is good as well.

Cons

Growth opportunities in branch banking

Viewing 604 - 606 of 19,042 Reviews

Glassdoor has 21,435 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.