Capital One reviews

3.6

60% would recommend to a friend

(19,045 total reviews)
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Richard D. Fairbank

76% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 21, 2026

Branch ambassador

Recommend
CEO approval
Business Outlook

Pros

Benefits are very generous. Work life balance is good as well.

Cons

Growth opportunities in branch banking

1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

RRSP contribution Some work life balance

Cons

Toxic work culture Horrible, absolutely horrible performance management system

Viewing 610 - 612 of 19,045 Reviews

Glassdoor has 21,439 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.