Capital One reviews

3.6

60% would recommend to a friend

(19,052 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 19, 2026

Solid Company but Highly Team Dependent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large, relatively stable company with competitive pay and solid opportunities for upwards mobility. Also has a culture of frequent rotations which keeps work feeling fresh.

Cons

Your experience is almost entirely dependent on your manager and skip. There are a lot of amazing, genuinely great people here, but there are also many that mean-spirited. As a result, there is no one cohesive culture. I unfortunately ended under a manager who wanted me to work nights and weekends. As a result, I quickly burnt out and was essentially forced to leave.

4.0
Feb 19, 2026

Changing Culture

Recommend
CEO approval
Business Outlook

Pros

Good work life balance, Full AWS Cloud infrastructure

Cons

Performance reviews are stack ranking so you'll be rated against your peers. You'll need to find a really good manager you trust to represent you.

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

401k 3% match Great health insurance Dental insurance exists which is great, but its an alright insurance 4 weeks of pto

Cons

Performance ratings are very difficult Every mistake in branch is very impactful Main metric is customers review

Viewing 625 - 627 of 19,052 Reviews

Glassdoor has 21,446 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.