Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Oct 22, 2024

Amazon pip culture 2x

Recommend
CEO approval
Business Outlook

Pros

Nice office in Tyson's Corner, VA Company gym High cash TC - but no equity unless in management

Cons

Can only speak to the AI and ML teams. Avoid them at all cost! Every 6 months, forced distributions and bottom is cut. If everyone does above average, your team will be bullied into assigning someone as below average. Doesn't matter how you perform if your manager has his favorites - even if they are incompetent. I've had someone on the machine learning team ask me what gradient descent is. Or if your manager doesn't look out for his own employees because he is too busy trying to save his own job - then YOU are on the chopping block. Poop rolls down hill. You could be hired to meet PIP quota, so you are doomed the day you start. They call it hire to fire. When calculating TC, expect to also add on your severance package. Why does it look like the ML and AI jobs at C1 are having a hiring frenzy? Because they're replacing everyone they pip'd! Entire management tower is full of amazon and meta rejects and pips - toxic culture follows. Already have an offer in hand, will be cruising until I get pip'd next cycle to collect severance and go.

1.0
Aug 29, 2023

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

Tech stack is great for a credit card company. Benefits are very good. Good work/life balance. Total compensation is really good depending on the level includes generous bonus and LTI.

Cons

Outdating performance management processes creating a horribly toxic culture. People in people manger roles without training or experience add to toxic culture. Performance management is a stacked ranking/forced distribution system where a certain percentage are rated "below" which can impact your compensation up to no bonus at all. Further the process is FULL of bias and a popularity contest. Really, really think twice before applying for roles at this company.

2.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

- Decent Pay - Good benefits - Good opportunity to learn AWS and cloud technology - Depending on the team you get hired for, some good software engineering opportunities

Cons

- Mandatory return to office, 3 day per week (same con as many other companies recently). The leadership isn't taking into consideration the massive time and financial cost this entails for many employees who may live in highly traffic congested areas, especially considering we were given suppressed raises after a year of record high inflation. Costs include time, gas, tolls, increased mileage, increased car insurance rates, and parking (depending on the office location) - Stack-ranking performance review process is not conducted fairly in some cases - Questionable honesty in hiring. When I was hired I was told half truths about what I would be doing and what the situation was on the team. Definitely a lot of important information as left out

Viewing 64 - 66 of 18,890 Reviews

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