Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 29, 2026

Toxic culture

Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities & tools. Nice office with Starbucks on site.

Cons

Performance Management - it’s every 6 months and it’s horrible has caused a very toxic environment and no one feels safe and the focus is not so much on work but job security. Extreme high turnover for folks under 3 years. Some people don’t even get proper feedback they are out by 6 months. I am people leader and it suck’s because I cannot even protect my people properly.

Viewing 67 - 69 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.