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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,891 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Jan 10, 2024

      Great Benefits with Burnout, Politics, Non Tech Leaders

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Benefits with decent salary compensation

      Cons

      Director & above doesnt have domain / tech knowledge and they bargain effort and cost with managers, Architects. [They want to built a rocket ship in a sprint with 5K Ops cost :D ] Politics , Bias, Groupism [Director, Sr Managers who are from same community & family friends decide ratings in home / coffeeshop] Unrealistic deadlines set my Dir+ [ Causing team to work extended hours , weekends & they Burnout] No Recognition after great deliverables & Dir+ always gives demotivating statement to team [ When we pulled of 6 months effort work project in 3 months by sacrificing holidays & weekends. Dir said that it can be delivered in a Month and team is not capable]

      1.0
      Nov 18, 2023

      Terrible, delusional leadership

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were competitive

      Cons

      “Strategy” consists of 4 days of the CEO talking AT you about, no lie, how the discovery of electricity led to the invention of computers. Amazing insight from a bank that wants to think of itself as a tech company. Onboarding new hires is one size fits all. Stacked ranking performance reviews reward managers who can BS, and ICs who gate keep knowledge and pretend they work alone/the team doesn’t exist. 15% of workforce was mandated to be placed in Below Strong ranking and automatically put on performance improvement plans. This is a ploy used by leadership to fire massive amounts of employees without calling it a lay off. Teams were reorganized 3 times in less than a year of service. Remote employees treated poorly, preferential treatment given to those who commute to the office. Haphazard plan and no transparency for requiring RTO.

      1.0
      Nov 18, 2023

      Not the Capital One everyone once knew

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      First and foremost, for those reading these reviews, be assured that any positive reviews of Capital One in the past 18 months are completely false and written by HR to inflate the perception. Joined C1 in 2002. Moved around to a few departments at times, which is one of the positives of working here. Decent pay for LCOL cities. Extensive educational resources for development.

      Cons

      Toxic culture. Toxic leadership. Re-org reasons are hidden to avoid associate turnover and then they do multiple layoffs to get rid of associates to keep numbers down. Favoritism leading to some associate promos that are unexplainable. Can’t get anything done due to red tape and demoralization of the entire associate population. The really great, servant leaders that Capital One was made up of and thrived with, have all left. Confirm yourself via LinkedIn.

      Viewing 70 - 72 of 18,891 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.