Is Capital One a good company to work for as a Manager, Process Management?

Manager, Process Management professionals working at Capital One have rated their employer with 3.2 out of 5 stars in 142 Glassdoor reviews. This is a lower than average score with the overall rating of Capital One employees being 3.6 out of 5 stars. Search open Manager, Process Management Jobs at Capital One now and start preparing for your job interview by browsing frequently asked Manager, Process Management interview questions at Capital One .

Does Capital One pay Manager, Process Management employees well?

Manager, Process Management professionals rate their compensation and benefits at Capital One with 3.6 out of 5 stars based on 142 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Manager, Process Management salaries at Capital One.

How happy are Manager, Process Management professionals working at Capital One?

20% of Manager, Process Management employees at Capital One would recommend their employer to a friend. This rating has decreased by 54% in the past 12 months. Manager, Process Management professionals have also rated Capital One with a 3.8 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1167) , Senior Software Engineer (553) , Business Analyst (445) , Customer Service Representative (358) , Senior Business Analyst (342) , Branch Ambassador (329) , Product Manager (283) , Associate Software Engineer (267) , Manager (258) , Senior Manager (251) , Director (219) , Project Manager (204) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (188)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2047 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1664 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1425 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1227 reviews)); "The salary was good and decent." ((in 355 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 752 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 570 reviews)); "Brutal performance management" ((in 553 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 284 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 204 reviews))

Skip to content Skip to footer

Notifications

Capital One

Capital One Manager, Process Management reviews

3.2

20% would recommend to a friend

(142 total reviews)

Richard D. Fairbank

44% approve of CEO

34% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Compensation and benefits

3.1

Diversity & inclusion

2.7

Career opportunities

2.4

Culture & values

2.2

Senior management

Manager, Process Management employees have rated Capital One with 3.2 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Manager, Process Management professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process Management professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

142 reviews

4.0

Jun 19, 2019

Smart People and good culture

Manager, process management

Recommend

CEO approval

Business Outlook

Pros

Very smart associates Fun and casual culture Many opportunities to learn many aspects of the business Many opportunities to take lead on projects if one is proactive and demonstrates initiative Associates can drive real change in the organization which is quite different from other financial institutions which prescribe to more traditional top down management culture

Cons

Organization is in constantly changing from re-orgs to back to back major business/tech transformation initiatives. Very hard to get to a well-managed state when the organization is always in flux We are almost too reliant on our smart associates to problem solve as we are more inclined to be in fire fighting mode in stead of building stable well managed processes

1.0

Jun 13, 2019

Would never work there if had my information after employment

Process manager

Recommend

CEO approval

Business Outlook

Pros

Salary a bit higher than competition

Cons

Constantly scrambling the company. Incompetent management. There is no value for the experience and education you bring in.

5.0

May 28, 2019

Great Company

Process manager

Recommend

CEO approval

Business Outlook

Pros

The company works to ensure employees are happy and taken care of.

Cons

None. Over my 10yr time working for Capital One I have had no complaints/

Viewing 103 - 105 of 142 Reviews

Jobs at Capital One

Sr. Manager, Process Management - Partner Testing and Certification

Chicago, IL

View job

Sr. Associate Process Manager, Incident Management - Hybrid

Richmond, VA

View job

Principal Associate, Process Manager- Dealer Management

Plano, TX

View job

Manager, Process & Risk Management - PULSE Operations

Houston, TX

View job

Manager, Product Management

McLean, VA

View job

Capital One reviews FAQs

Capital One reviews Capital One Manager, Process Management reviews

Capital One

Capital One Manager, Process Management reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Smart People and good culture

Would never work there if had my information after employment

Great Company

Jobs at Capital One

Capital One reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Capital One

Capital One reviews FAQs