Capital One reviews

3.6

59% would recommend to a friend

(18,901 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,901 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits available. New tech and AI learning opportunities

Cons

Toxic performance management System. Very political and your success depends on who you know and how well you can make yourself look good. If you’re remote or in one of the smaller locations you can kiss being able to move teams internally goodbye because of new colocation rules that only focus on very specific geographies. CapitalOne use to care about its associates but now it’s a culture of fire and hire.

Viewing 112 - 114 of 18,901 Reviews

Glassdoor has 21,281 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.