Capital One reviews

3.6

59% would recommend to a friend

(18,886 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,886 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 11, 2026

Good work-life balance but slow pace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits, smart people

Cons

Slow pace, tech investment lags

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Seemed a great place to work, which did prove to be true for a short while then cracks began to show in management, performance structures, and even bullying, across multiple departments and not isolated to one area/team.

Cons

Watched multiple team member across the department come and go, a lot of employees left due to the 'curve's performance structure which meant people were always going to be at the lower end, resulting in performance management, PIPs, with no real way back. Zero support from HR, everything was just a tick box process until they booted you out. Happened to colleagues before and after I left, not sure why anyone sticks it out, would never recommend.

Viewing 10 - 12 of 18,886 Reviews

Glassdoor has 21,264 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.