Capital One reviews

3.6

60% would recommend to a friend

(4,486 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

62% positive business outlook

Reviews by job title

4K reviews

Reviews about "Compensation"

Return to all reviews
3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay for a fairly relaxed atmosphere. Lots of resources. Opportunity to do more within the back office to help build skills for resume.

Cons

There's no real "moving up" with the company. Nothing for internal positions seeking out ambassadors even with different accolade. There's resources and opportunity for more than front if house. But they keep stripping time available to actually use this as a benefit. Ambassadors really only have access to that during work hours. If your cafe is in a mall expect pretty much no work life balance that they promise. Some cafes you atleast get a steady schedule. But they threaten to take that away all the time. For the extended amount of time while there the work life balance got worse. And people suffered with their mental health over it.

Viewing 118 - 120 of 4,486 Reviews

Glassdoor has 21,470 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.