Is Capital One a good company to work for as a Process Manager?

Process Manager professionals working at Capital One have rated their employer with 3.3 out of 5 stars in 130 Glassdoor reviews. This is a lower than average score with the overall rating of Capital One employees being 3.6 out of 5 stars. Search open Process Manager Jobs at Capital One now and start preparing for your job interview by browsing frequently asked Process Manager interview questions at Capital One .

Does Capital One pay Process Manager employees well?

Process Manager professionals rate their compensation and benefits at Capital One with 3.7 out of 5 stars based on 130 anonymously submitted employee reviews. This is 5.3% worse than the company average rating for salary and benefits. Find out more about Process Manager salaries at Capital One.

How happy are Process Manager professionals working at Capital One?

24% of Process Manager employees at Capital One would recommend their employer to a friend. This rating has decreased by 46% in the past 12 months. Process Manager professionals have also rated Capital One with a 4.0 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.6 rating for culture and values and 2.9 rating for career opportunities.

What Capital One locations are top rated by Process Manager employees?

Capital One locations which are top rated by Process Manager employees are Richmond , Plano and McLean .

What are the top reviewed jobs at Capital One?

Software Engineer (1167) , Senior Software Engineer (553) , Business Analyst (445) , Customer Service Representative (358) , Senior Business Analyst (342) , Branch Ambassador (329) , Product Manager (283) , Associate Software Engineer (267) , Manager (258) , Senior Manager (251) , Director (219) , Project Manager (204) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (188)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2047 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1664 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1425 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1227 reviews)); "The salary was good and decent." ((in 355 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 752 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 570 reviews)); "Brutal performance management" ((in 553 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 284 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 204 reviews))

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Capital One

Capital One Process Manager reviews

3.3

24% would recommend to a friend

(130 total reviews)

Richard D. Fairbank

54% approve of CEO

41% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Compensation and benefits

3.5

Diversity & inclusion

2.9

Career opportunities

2.6

Culture & values

2.5

Senior management

Manager, Process Manager employees have rated Capital One with 3.3 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Manager, Process Manager professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

130 reviews

4.0

Jan 5, 2011

Limited room for growth, behind the times on project management

Process manager

Recommend

CEO approval

Business Outlook

Pros

1) Very employee friendly 2) Flexible on work-life balance 3) Good, knowledgable people to work with 4) Lots of opportunity for improvement

Cons

1) Behind the times in project management (utilizing Agile style, rather then DMAIC, DFSS, Lean, etc) 2) Lack of communication, which causes disconnects and risk within and cross project 3) Resists change, does not want to consider other types of methodologies

5.0

Jan 15, 2010

Highly Recommend

Process manager

Recommend

CEO approval

Business Outlook

Pros

Capital One has a strong culture of "Excellence and Do the right thing", providing a great work environment to develop and hone critical competencies, numerous development opportunities (large and small projects), while also understanding and promoting the balance between personal life and work. It has been a great place to work for many years while I've progressed in many ways; I highly recommend working for Capital One.

Cons

While working here for many years, our benefits and compensation felt like they were exceptional early on, but with the purchase of other banks they have been decreased in order to provide standard benefits across the board. This, I'm sure, has occurred in many other corporations, but it would have been nice for the 'Maverick' of the financial industry to buck the trend and keep the high level of benefits and just extend them to new banks and employees.

5.0

Sep 9, 2009

Great place to work if you really want collaborative culture & challenging projects

Process manager

Recommend

CEO approval

Business Outlook

Pros

- Competent People - Helpful supportive culture - Cheerful environment - Challenging projects - Celebrations - Respect for every level of people

Cons

- Lack of growth opportunities due to financial market crisis - Promotions not always to the hard workers but many times to the "talkers"

Viewing 127 - 129 of 130 Reviews

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Capital One

Capital One Process Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Limited room for growth, behind the times on project management

Highly Recommend

Great place to work if you really want collaborative culture & challenging projects

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