Capital One reviews

3.6

59% would recommend to a friend

(19,001 total reviews)
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Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
May 4, 2020
Recommend
CEO approval
Business Outlook

Pros

good work-life balance and office location

Cons

salary is not high and work planning and arrangement is not good

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Capital One Response
6y
Thank you for the great feedback! We are so happy to hear that you value the work-life balance. We're always looking for ways to improve and your response helps us head in the right direction.
5.0
Apr 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Challenging work and ongoing professional development support.

Cons

Inconsistency in opportunities across job families.

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Capital One Response
6y
We're so glad you enjoy working at Capital One. It's great to hear that you find the work challenging and feel supported in regards to your development. We love having associates like you on board!
5.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

- Really smart and capable people - Really nice people who generally want others to succeed - Good benefits - Good hr practices, treating people like responsible adults

Cons

- Good chance that you go from smartest in the room to dumbest in the room - Cliquey and you need to have a sponsor from senior management to move up - Generally an up or out mentality without it being official policy - Disparity in recognition and compensation across job families - Bit of a schizophrenic organisation as it tries to become a tech company and now everyone wants to become a product manager

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Capital One Response
6y
Thank you for sharing your thoughts. We are always looking for areas to improve - it's an important part of our culture - and your feedback will help us know where to focus.
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Glassdoor has 21,388 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.