Capital One reviews

3.6

59% would recommend to a friend

(18,976 total reviews)
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Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people, projects, technology, workplace, restaurant and work life balance. Friendly, collaborative people. High aspirations. Exciting initiatives. Some departments promote staff rapidly e.g. Marketing, Software Engineering The CEO, Rich Fairbank, is genuinely inspirational. He talks to the company every year, at length, about his vision and strategy, and while this can go on a bit it is ultimately worthwhile that we share in the knowledge of where we are going and why.

Cons

Capital One UK is only a very small part of Capital One Financial and can sometimes get left behind. There is a reticence to enter new markets e.g. loans, banking, etc. C1 UK is stuck as a mono-line credit card business. Some departments can be very slow to promote internally, e.g. Operations, Tech Ops. A lot of attrition in some departments e.g. Software Engineering.

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Capital One Response
7y
Wow! Thanks for the great review! We really appreciate you taking the time to share your views on life at Capital One.
3.0
Aug 14, 2018
Recommend
CEO approval
Business Outlook

Pros

They have healthcard for your dependents. They have employee appreciation day and annual physical exam for employees

Cons

The company asks for feedbacks from the employees but most of the time doesnt do anything about it. They just hear what you say but don't listen.

4.0
Aug 12, 2018

Good but too much favouritism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay - good benefits , good people

Cons

No part-time , very hard to get a good schedule , too much favouritism

Viewing 18607 - 18609 of 18,976 Reviews

Glassdoor has 21,362 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.