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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,961 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jul 28, 2017

      Awesome

      Senior operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of Perks, Balanced Workplace, they care for their employees

      Cons

      Some are insecure people that loves to pull you down, favoritism

      3.0
      Jul 18, 2017

      Good Mission ; Bad Implementors

      Senior associate representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      On your first few days of training, your class will be flooded by speakers , mainly bosses , from the GM, UM's TL's down to the maintenance workers and janitors. You will be awed. The speakers speak so casually making one feel at home. A sense of "family" creeps in. And especially when the facilities, benefits and perks are discussed you will thank God for putting you there. The company, it's vision, mission and principles , nothing but admirable..

      Cons

      If only the americans Mr. Richard Fairbank assigns here know how the filipino employees whom they designate to head the teams really operate. How they practice favoritism. How they favor those who go on drinking sprees with them more over those who are serious and dedicated to their work and seldom has the time to hang out. The BPO industry , supposedly doesn't have any sort of discrimination, and Capital One sort of adheres to that and one would think, if he / she is above 40 years old, that the company doesn't practice discrimination in age. Maybe the company, the leaders, managers, they clearly do. This is a good company put up and raised from the ground up by one good and exemplary man. Too bad the people they choose to lead are swell-headed, arrogant, power tripping filipinos who terminates their fellow filipinos if they find them too serious or too boring.

      5.0
      Jul 11, 2017

      Great place to work

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      friendly working environment, flexible working hours

      Cons

      limited opportunity for advancement, slow career progression

      Viewing 18694 - 18696 of 18,961 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,347 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.