Is Capital One a good company to work for?

Capital One has an overall rating of 3.6 out of 5, based on over 21,280 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 59% of employees would recommend working at Capital One to a friend and 62% have a positive outlook for the business. The best reviews about Capital One have been left by employees working as Management Rotation Program Associate , Business Analyst Internship and Data Analyst Intern .

Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1150) , Senior Software Engineer (547) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1982 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1635 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1396 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1215 reviews)); "The salary was good and decent." ((in 372 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 744 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 578 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 534 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 269 reviews)); "Frequent layoffs and outsourcing" ((in 200 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

McLean , Richmond , Plano , New York , Chicago , Wilmington , Tampa , Dallas , Washington , San Francisco , Glen Allen , Tysons Corner , Las Vegas , Mc Lean , Houston , Saint Cloud , Chesapeake , Boston , New Orleans , Tulsa , Tigard , Arlington , Seattle , Rolling Meadows , Chester , Melville , Irving , Virginia Beach , Atlanta , Bethesda

Capital One reviews

3.6

59% would recommend to a friend

(18,900 total reviews)

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Apr 8, 2009

Neutral - decent company - good benefits, fair pay, lots of opportunities to gain experience.

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Quality of people and coworkers, very bright group, plenty of opportunities to learn and gain experience

Cons

Peer review process is a little like survivor island - sometimes caters more to relationships between peer review managers than actual performance

4.0

Apr 3, 2009

Great place if you like analytical challanges and decent pay but do not expect big advancement opportunities.

Senior business manager

Recommend

CEO approval

Business Outlook

Pros

Cap One is analytically challanging, work is rewarding (if you are a problem solver and do not hesitate to roll up the sleves for some hard core analytical work). Culture is great - smart people who are very driven naturally, very supportive culture . It values work-life balance and promotes community services and volunteering. Although everyone is results driven and tries their hard to get the job done, I have found very few stressed people. Their bar in the interview process is very high, so maybe the selection there helps with keeping the overall stress low and at the same time deliver results. Overall pay for the hours most people put in is good, with very good work-life balance. Going to bed on a Sunday evening does not feel any worse than going to bed on Friday, this is definitely one of the best parts.

Cons

Cap One is not what it used to be - I have been there for 4.5 years now and could see the changes - it has turned into a small moving 'Big Business' that is more concerned with protective the turf than going after new opportunities. With the matured state, career advancement opportunities have decreased significantly. Also, pay for performance is not structured that well - you have ops and business making similar $$$ when business responsibilities are much greater, work is much more demanding (hours) and stress is probably higher. Also, there has been so much paperwork and 'procedures' to follow, that I think we turned into what we have been radoculing for the last 5 years on TV - 'BIG BANK' - ain't as much fun as before - it is just a job...(as good as the next best offer, I have to admit sadly)...

3.0

Mar 31, 2009

Senior Analyst - Review

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Above average pay, certain groups (in Richmond) are given very flexible schedules -- I've heard the majority of employees work 9AM to 5PM. I enjoy my immediate team and people are quite friendly here (I'm not certain how sincere it is, but I have lots of professional friends from the company)

Cons

Very political internally, advancement track is unclear / no "career maps", benefits average; I am expected to come to work in Mclean from 8AM to 7PM most days -- I think the firm talks about "work/life balance" but I'm some times not convinced it is a value of the firm. (<- it could be a Mclean thing).

Viewing 18775 - 18777 of 18,900 Reviews

Jobs at Capital One

Full Time Branch Ambassador - MacArthur

Alexandria, LA

View job

Part Time Branch Ambassador - Texarkana

Texarkana, TX

View job

Full Time Branch Ambassador - Southfield

Shreveport, LA

View job

Part Time Branch Ambassador - Greenwood

Shreveport, LA

View job

Full Time Branch Ambassador - Tallulah

Tallulah, LA

View job

Capital One

Capital One reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Neutral - decent company - good benefits, fair pay, lots of opportunities to gain experience.

Great place if you like analytical challanges and decent pay but do not expect big advancement opportunities.

Senior Analyst - Review

Jobs at Capital One

Capital One reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Capital One

Capital One reviews FAQs