Plenty of potential and good intentions. Needs to mature as a corporation.
Pros
Capital One does have one of the better overall compensation packages in the industry, tho' some aspects are being scaled back or eliminated (e.g., long term incentives below exec level). Also, benefits are top notch. There are often opportunities to work on visible and complex projects. Casual work environment. Working with many smart and productive colleagues.
Cons
Mandatory performance management distributions make year end reviews a zero sum game, i.e., only one or two people on a team can receive the highest marks (and corresponding bonuses) even if the whole team had an outstanding year. Downturns hit hourly and mid-level employees harder than execs. The company still has a bit of a consultant mentality, which means people who are really good at executing projects and working hard will generally succeed. The company is still trying to figure out how to reward people with ongoing run-the-engine jobs in a comparable manner.