Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Capital One has great people that are smart and fun to work with. There are good opportunities for young ,smart and talented employees that want to learn and have a meaningful impact on results. Compensation is great -- better at most levels than a comparable company. While most work hard, the environment is flexible - which makes it easy to have a good work life balance.

Cons

The company has a Very Unfair process for recognizing individuals for promotions and performance reviews. Managers jointly decide on all staff --- creating a highly political environment where strong managers get their staff good ratings and promotions and weak ones don't. It is always hard to understand why some get promoted and others loose their job. The announcements are always a suprise. Also, executive management views employees at all levels as completely disposable. No job is secure, regardless of performance. Politics rules the day.

3.0
Nov 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Good benefits and work environment; flexible schedule; no need to use "paid time off" when you need to go doctor's appointment; many chances to take company paid dining out and free food; company paid "FUN DAY";

Cons

work overtime without overtime pay; management and leadership is very unreasonable demanding; young people are oftentimes snobby, since most of them are B or worse students from top schools; very tough interview screenings; People pretend to know everything and like blah blah blah......

2.0
Oct 28, 2008
Recommend
CEO approval
Business Outlook

Pros

Cant think of any compelling reason to work for them. Lots of solid people. The vision and belief in the vision was great - execution of vision was suspect.

Cons

They claim to be data driven then ignore data on a regular basis. Upper management was a vacuum of ideas - a one way street.

Viewing 18826 - 18828 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.