Is Capital One a good company to work for?

Capital One has an overall rating of 3.6 out of 5, based on over 21,268 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 59% of employees would recommend working at Capital One to a friend and 63% have a positive outlook for the business. The best reviews about Capital One have been left by employees working as Management Rotation Program Associate , Business Analyst Internship and Data Analyst Intern .

Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2009 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1628 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1408 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1227 reviews)); "The salary was good and decent." ((in 350 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 750 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 566 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 527 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 272 reviews)); "Frequent layoffs and outsourcing" ((in 197 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What Capital One locations have received the highest employee ratings?

Miami , Champaign , Woodbridge , Salt Lake City , Sterling , Detroit , Reston , Herndon , Beaumont , Minneapolis

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Aug 4, 2008

A GREAT place to work!

Teller

Recommend

CEO approval

Business Outlook

Pros

Great benefits for employees. They train you to be able to handle everything before you are faced with it. All the people there are willing to help you learn and want you to be happy with your job. They go out of there way for their customers, which says a lot these days. I have worked several places, and this is by far the best job I've ever had! Starting off, I was given 20 days of paid vacation for the year!

Cons

Sometimes you have to travel a good distance for training or have to go in earlier than normal.

4.0

Aug 1, 2008

A good place to start your career

Senior business manager

Recommend

CEO approval

Business Outlook

Pros

Extremely well balanced work life arrangement. It is relatively a young organization with most associates below 40, which makes the environment energetic and challenging. Highly analytical approach to work with big reliance on data and less so on qualitative factors.There is an open culture of soliciting opinions and feedback. Their is also a culture of encouraging or supporting associate decisions to change groups or role type.

Cons

Growth beyond junior/entry level positions is very limited. The competition is high, so if you are looking for fast growth this is not the company for you. Also the company culture is very data driven, with certain groups like Business Analyst community highly respected while others are not given adequate value. Leadership and management skills at mid to senior level leaves much to be desired. The growth of the company has put some relatively young people at senior levels who were rewarded with promotions for their analytical skills and the not the ability to lead or manage people. This is especially true for roles on the business side. Constant re-organization and moving of groups will leave you confused as to who is doing what.

5.0

Jul 27, 2008

Insights of a contract copywriter

Senior copywriter

Recommend

CEO approval

Business Outlook

Pros

I worked as a contractor, so my experiences are from that perspective. I found everyone I worked with to be pleasant and reasonable. It is a very collaborative environment based on team work. I found it refreshing to be working within a group of intelligent professionals.

Cons

There is an incredible amount of Capital One acronyms. Learning the 'language' is a challenge, especially for contractors. Employees go through training classes to bring them up to speed, but as a contractor you're on your own. Because it is a collaborative environment, it is the land of cubbies and open work areas; so if you need your own space you might not be happy.

Viewing 18853 - 18855 of 18,890 Reviews

Jobs at Capital One

Corporate Soft Skills Trainer (Virtual)

Remote

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Senior Administrative Assistant (Administrative Support Assistant III)

McLean, VA

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Full Time Branch Ambassador - New Iberia

New Iberia, LA

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Senior Associate, Horizontal HR Business Partner

McLean, VA

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Senior Administrative Assistant (Administrative Support Assistant III) - AI Foundations

United States

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