Capital One reviews

3.6

59% would recommend to a friend

(18,888 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,888 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

You can get the training you need and take this elsewhere. Capital One overall is a huge company with many employees. My manager was very supportive and was a great manager in handling all aspects of my performance. We sat down weekly to discuss issues, concerns, new projects and all other things that my job encompassed. I fully enjoyed my job and was happy and content with it. Capital One does offer decent training programs for its employees and you can be rest assurred that if training is needed they will find a way for you to get it. Thanks.

Cons

The review process. You can be a top performer but since they base their decisions not on how you are doing, but how your are compared with others. Say you have 5 great people and they are all doing a great job, the Capital One system forces you to make one of them the worst of the 5 and have them put on a performance plan. It is a idiotic system. Of course C1 brainwashes you to believe that doing this makes the company perform better. to an extent this may be true, but I believe it causes more hardship and grief every year, when people are pitted against each other for their raise and job.

2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

An ever changing environment that constantly provides interaction with very bright and capable people.

Cons

They don't care who they get rid of when times get tough. Some of the people they have let go have made huge contributions to the company while some of the ones that are kept can hardly find their way to the office.

Viewing 18871 - 18873 of 18,888 Reviews

Glassdoor has 21,266 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.