Capital One reviews

3.6

59% would recommend to a friend

(18,888 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,888 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jan 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Good brand. Good work/life balance. Office amenities include onsite gym and cafeteria.

Cons

Promotions often go to people that are not qualified but are friendly with the people making decisions. Management unskilled and not able to support their teams. Lack of communication from senior management, lack of recognition.

5.0
Feb 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Interesting approach to problem solving. People at all levels are empowered to make recommendations and decisions. People are willing to help out.

Cons

Very frequent reorganizations. It's not atypical to switch roles, jobs, managers and teams frequently, which can sometimes be a distraction.

5.0
Feb 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, all intelligent and deserve to be there. Shorter working hours compared to most jobs Job roles vary from borderline pure marketing to statistical quant type job. Relaxed working atmosphere in open plan office. Often social events and 'fun days'. Sometimes large project work, other times quick business cases. Promotions done merit based Good pay for location

Cons

Very little work interaction with people in associate level job. May only have 1 or 2 meetings a week and they mainly will be with direct manager. Feel like sometimes you can't have as large an impact as you might want until you get to manager level (2 promotions up)

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Glassdoor has 21,266 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.