Capital One Senior Associate reviews

3.8

63% would recommend to a friend

(214 total reviews)
avatar

Richard D. Fairbank

82% approve of CEO

35% positive business outlook

Sr. Associate employees have rated Capital One with 3.8 out of 5 stars, based on 214 company reviews on Glassdoor. This indicates that most Sr. Associate professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Sr. Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

214 reviews
2.0
Mar 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Clear mission based business. Customer focussed. Senior leaders give regular updates on how the business is doing. Nice office with restaurant, free tea, coffee and hot chocolate, pool table, gym, music room, etc.

Cons

Employee performance reviews are done by ranking all employees of the same pay grade. As a result, colleagues are very unhelpful towards each other as they consider them as competition. High staff turnover. Whilst from the outside it looks like a very flat organisation, with VP’s and Directors sitting in an open plan office with everyone else, people are very status oriented and regularly say “X is a Principle Associate” or “Y is only a Coordinator. He shouldn’t be talking to someone of our level like that”.

5.0
Jan 20, 2017

Senior Process Manager

Recommend
CEO approval
Business Outlook

Pros

Superior Quality people, Customer focused business, Work environment is focused on providing every possible need. Culture is progressive, inclusive and empowering. Benefits and Salary surpass all that I have been exposed to. This in short is a fantastic place to work and thrive..

Cons

Calibration against highest quality work force makes it a challenge to move forward in salary and difficult to promote.

4.0
Apr 19, 2016

Senior Associate

Recommend
CEO approval
Business Outlook

Pros

Focused on doing what's right for their customers and associates. Great benefits!

Cons

Not really focused on doing the right thing and protecting management level. A lot of blind eyes to areas that will impact employees and business as a whole.

Viewing 193 - 195 of 214 Reviews

Glassdoor has 21,459 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.