Capital One reviews

3.6

59% would recommend to a friend

(18,954 total reviews)
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Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good brand as the company is quite big in the US - Smart and competent employees - Free snacks

Cons

- Getting promoted is tough. It often feels less about the work you do and more about who sees it. Your manager has to be your hype person; if they stay quiet, your career does too. - Job titles can be misleading. A Data Scientist might spend all day writing SQL, while a Business Analyst somehow ends up helping with machine learning. The title says one thing, the calendar says another. - Remote work is mostly gone. The laptop is still portable, but apparently you are not. - There is a fair amount of office politics. Sometimes doing the work is only half the job; the other half is making sure the right people know you did it. - Data teams do not always get the respect they deserve. Business teams often treat them less like strategic partners and more like “the people who fix the spreadsheet.”

1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. But not all the time. That’s it.

Cons

Management tend to be in cliques. Unsupportive managers, unprofessional. Tends to be a culture of favourites rather than valuing people who work hard. I feel for my colleagues and hope they got out. Stats are given more attention than mental health caused as a result of being worked to the bone.

Viewing 247 - 249 of 18,954 Reviews

Glassdoor has 21,339 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.