Capital One Risk Representative reviews

4.2

70% would recommend to a friend

(89 total reviews)
avatar

Richard D. Fairbank

80% approve of CEO

84% positive business outlook

Risk Representative employees have rated Capital One with 4.2 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Risk Representative professionals have an excellent working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Risk Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

89 reviews
5.0
Oct 6, 2020

Great company!

Recommend
CEO approval
Business Outlook

Pros

Good people and great company

Cons

Can’t think of any gear place

2.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Capital One has a great benefits program and they do promote work/life balance. You get work from home days regularly in back office jobs. They also promote community service and giving back which I like a lot.

Cons

Work/life balance is hard to achieve with long hours and work phones. You feel like you’re always attached to the job. The company in general doesn’t live by their own values (do the right thing). Lots of gaps and areas of improvement. Middle management is terrible (micro managers or completely incompetent) and upper management is completely out of touch with levels under them. Performance management needs to be completely revamped. Employees are rated more on defined “competencies” than actual metrics of performance. These “competencies” are things like communication or influence which are completely subjective and at your managers discretion. Basically you can be terrible at your job but if your manager likes you, you can get promoted. Also, management for the most part is a “good ol boys” club and lacks diversity - mainly women or dare I say it....women with families.

5.0
Sep 18, 2019

Love working here!

Recommend
CEO approval
Business Outlook

Pros

Great benefits and interesting work!

Cons

Very challenging always - never stops really. Sometimes things are too hierarchical.

Viewing 73 - 75 of 89 Reviews

Glassdoor has 21,377 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.