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Car Keys Express

Engaged Employer

Car Keys Express reviews

3.1

32% would recommend to a friend

(67 total reviews)

Mark Lanwehr

35% approve of CEO

32% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Diversity & inclusion

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Culture & values

2.6

Senior management

Ratings by demographic groups

Reviews by job title

67 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Jan 15, 2021

Good place to grow

Account executive
Recommend
CEO approval
Business Outlook

Pros

Great people, good pay but have to want it

Cons

Long hours, is a sales job so deal with hard sales

4.0
Aug 25, 2020

Great Job if you get to stay on

Account manager
Recommend
CEO approval
Business Outlook

Pros

The pay is great, the harder you work the more money you see.

Cons

They let so many people go for Covid-19 with intentions of rehiring, but then after 6 months decided the economy was not good enough firing even more people for good.

3.0
Jun 22, 2019

Can be good / Can be Bad

Account manager
Recommend
CEO approval
Business Outlook

Pros

Company vehicle, cell phone, up to date equipment on hand to do the job. The hours are mon-fri typically 9-5, and car keys are easy to make and program. Co-workers are great to work with, even though you will probably never meet them. Some account managers make great money upwards of 70-80k a year, and job isn't physically taxing. Also full benefits kicked in right away. Advice to new hires- If you get offered a position as an account manager, do some research in your area first. Look up how many locksmiths are in the area, how many dealers are in the area, and how many auctions are in the area. Plan on stopping at all the dealers and auctions every week. You have to be motivated and patient to build your route. Dealers have many companies stop in every week to try and sell them something. This is anything from paint protect-ant, ding repair, and even other locksmiths. So you may get dismissed and you will have to keep stopping in. Your pay will suffer if your start is slow. If you are taking over for another AM in a good area you are one of the lucky ones. Keep in mind unless the AM who had a great route has died or moved, they probably wont leave the company at all, due to the great pay (because of the high volume of keys they do) and the hours.

Cons

Can be a slow start at first. It is up to dealers to give you keys, starting salary is okay but then starts to decline. The hope is you do more keys. Inventory on keys can be an issue (this affects your pay), if you cant get to the minimum requirements can be the most miserable job of your life. Feeling like a pest asking dealers to make keys for them, when they don't have any keys that need made. Competitors are matching, if not beating car keys express' price points. Also the market for locksmiths who can do car keys is flooded with locksmiths. Mostly a sales job for the first 1-2 years in some cases 3 years until route is built. The Truth- Dealers are under no obligation to give you keys to do. Just because they have agreed to use car keys express, does not mean they will give you keys to do every week. As an account manager you will have to go from dealership to dealership or auction making car keys on a route. Your pay as an account manager is dependent on making keys with every stop. The requirements are 12 keys a day and $1000 a day of sales (at least as of Nov 2018, they are known to change pay plans all the time, not sure what it is as of 2019). The goal of an AM is to sell the dealer on total lot coverage which is making sure there are 2 keys on every vehicle on the dealers lot. The AM's who make good money have enough dealers in their area that have bought into the program. Dealers in some areas will not buy into the program (regardless of what car keys express tells new hires in new areas, it does not matter how many times you stop, some dealers just simply wont buy into the program). Your pay as an AM is up to you I can't say that enough.

avatar
Car Keys Express Response
7y
Thank you for writing a review. We have taken your feedback seriously and are responding to provide additional insight. First, we appreciate your recognition of our Account Managers. Car Keys Express is proud of the men and women across North America and Canada who service our customers daily. On average, an Account Manager achieves the minimum expectations within nine months of starting in the role. Throughout the nine-month Apprenticeship Program, tiered training pay is based on the achievement levels, after averaging new Account Manager performance. 86% of our Account Managers earn more than the national average for Locksmiths. The Operations team, along with sales, training, and technical support, are dedicated resources to help Account Managers reach the full potential in their territories. Based on the feedback from our Account Managers, building a full route typically takes 9 to 18 months. Unlike traditional locksmiths, Car Keys Express Account Managers are equipped with the specialized equipment and keys required to service cars with the latest technology. Our Total Lot Coverage model provides the best savings for dealerships and earnings for our Account Managers. To communicate the benefits of this unique program, Account Managers are armed with training and collateral, such as brochures, postcards, and videos, to close sales. Yes, inventory on the vans is a major advantage at Car Keys Express. We continue to offer new products and services for additional revenue opportunities. At Car Keys Express, we’re looking forward to another record-breaking year, providing opportunities for the entire team - our greatest asset. Check out what we’re all about on our Careers page.
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