Car Keys Express reviews

3.1

33% would recommend to a friend

(188 total reviews)

Mark Lanwehr

36% approve of CEO

33% positive business outlook

Car Keys Express has an employee rating of 3.1 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Car Keys Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

188 reviews
1.0
Nov 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Work life balance is there Monday-Friday 8-5 If you like working by yourself nobody over your shoulder all day then you’ll like that. Team mates I work with are really good people.

Cons

Do you live in a smaller town? If the answer is yes then you will struggle hard for a year or 2 if you decide it’s not worth it anymore to average $11-14 hour. Micromanage from home office like no other, I feel like I work for the company in the movie office space. Car keys express LOVES to change the pay plan right at the end of the year right before the holidays. Do you have a family? If you do count on not being able to treat them for the holidays. They like to use words like “control of your pay” means they pay you less and control your pay. They also like to use words like “Top paid in the industry” what they mean by that is you make too much money so we’re gonna design a new pay plan to prevent you from making what you need. They also like to cut your inventory as well to starve you out on the second week of the pay period. Very quick to pass blame off on someone else, nothing is ever anyone’s fault in this company, it’s always the other guy or guy below them. Communication with management at the home office is a joke, they don’t answer phones emails, especially close to 3:30 PM east coast time. You better hope something that is essential to your job doesn’t break or stops working because it will take upper management months to get it to you. I do currently work here l, not for much longer. The bad out weighs the good sorry for the tough truth

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Car Keys Express Response
7y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back in the near future. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!
5.0
Aug 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I’m here to the rescue! PLEASE take these negative comments with a HUGE grain of salt. I’ve heard about the poor sould who just wants to trash the company and the bosses b/c he was...well “not a positive person” and got fired, bolted, whatever. As far as the work environment goes? It’s not Disneyland (the park, not working there, because i hear working there blows) but it’s better than every other job I’ve had. It’s what you make of it people. Sure, I’d like free lunches but this is Louisville, not silicon valley, and this is not Google. I feel fortunate for what we have here and what that is--is PRETTY. DARN. GOOD.

Cons

Like I said, I'm here to the rescue so not too much other than 1) I’d like more direction from up top. 2) Parking could improve. 3) More paid holidays.

5.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall I like the company and it's fast-growth vibe. When i was there there was a great bunch with only a few drawbacks--a few bad hires. Apparently one of them got fired finally and has contacted me, trying to get me to post a negative review. he's starting a smear campaign. He’s contacting former and current employees and trying to get them to fill this site with bad reviews. If anyone wants to see the email he sent me let me know. I like the place and a lot of my friends still work there. It's a friendly bunch. BTW I’m trying to get my job back there :)

Cons

No-rehire policy. No flex-time. Have to walk a block to park.

Viewing 34 - 36 of 188 Reviews

Glassdoor has 193 Car Keys Express reviews submitted anonymously by Car Keys Express employees. Read employee reviews and ratings on Glassdoor to decide if Car Keys Express is right for you.